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“I needed to replace my brake lights and they not only sold me the correct part but installed it as well very quickly and didn't charge me to do so. Very courteous of them!”
“I had such an incredible experience considering unfortunate circumstances with my vehicle breaking down. I was having such a horrible day and even had an Uber driver come into the store and yelled at me infront of everyone. Jose went above and beyond to help me. He not only was very knowledgeable but he was so patient and caring. please ask for him when you go in. he was just awesome.”
“My go-to local battery resource (Madison West side) when I need something ASAP. Car battery, key fob battery, small appliance battery replacement all went smoothly. No experience with cell phone battery replacements yet. Good online discounts, check for sales periodically. Helpful and professional employees. Treat them with respect and get treated respectfully in return.”
“Of all the auto parts stores this one is by far my favorite. The staff is friendly, understanding, and amazing. They never talk down to you, especially to females. They answer questions and go thr extra mile to make sure you get the exact part you need and without buying the overly priced ones.
Dylan is very friendly. He helped with my light and my wiper. He was easy going, didn't make me feel dumb, even if I couldn't put my own wiper on.
I really loved the atmosphere and how I was treated. If I could give more stars I would.”
“I’ve never been to interstate batteries before and Alec treated me with the utmost respect and understanding for my work related questions. I will definitely be back after talking with Tom after he loaded all the batteries for me and accepted the cores. Looking forward to buying batteries for the first time.”
“I was very impressed with the knowledge and enthusiasm of the 2 people working around 4:00pm on 7/15/22. They taught me about the laws/dangers of using certain 18650 batteries with a vaping device, as well as how to recycle fluorescent tubes. They even had the forethought to tell me to keep my single fluorescent light (for reference) in case the one they sold me (a meager $5.26) didn't work (it did). One guy was even at the end of his shift but stuck around to help. Highly recommended.”
“THEY ARE NOT CLLOSED!!Just got off the their 800 numbers, Russell did a FANTASTIC job walking me through ordering 2 batteeries (handheld radio - battery back up for a computer) and a desktop charger. Russell knows his stuff and was very fast at it. All 3 items are is stock and will be shipped today or tomorrow.(note to Google - they moved to a new location, their telephone number is still the same)”
“Brought my grandfather in for a new watch and wound up purchasing a watch for myself! What a great selection and price point! Great enthusiasm from store employees! I would shop here again”
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“Friendly staff and they were knowledgeable. We were able to obtain the parts we were looking for with no hassle. Bonus for me, they had a few toys up front to keep my little one busy. I loved seeing that they will check your check engine light if needed.”