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April 2024 by Blue Star
Food was hot and fresh
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March 2024 by Sara N
They charge more than the posted menu prices. I requested a refund, and they refused. I won't be back.
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March 2024 by Brittany Tatro
If I had a dollar for everytime this place got my order wrong I could open my own Wendy's and get it right. They do not listen.
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February 2024 by Miss Jay
That pretzel baconator is like no other! It's so good!
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February 2024 by John Miller
Great service and delicious Baconator and professional service!
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February 2024 by Peggy Young
Awful staff, they also overcharged me.
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February 2024 by Joe P
Sign on dining room door said door was broke, so use door on other side. Walk all the way around restaurant and the other door is locked. Went through drive thru and explained the inconvenience. Girl said "Yeah, we're short staffed right now, so the dining room is closed." When we told her the sign should just say the dining room is closed so people don't have to walk all the way around the restaurant to another locked door, she acted clueless and was having a hard time understanding. When we drove off, the two girls at the window started laughing.A couple days later, I get a notification about a fraudulent purchase attempt on my credit card. Realizing my card was not in my wallet, I called to see if Wendy's had my missing credit card. Yup! Hmmm I wonder who could've tried to use my credit card? What a mystery! Emailed corporate office and they said the manager would be contacting me about the issue. Never received any call.Total dump. Never going back.
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February 2024 by john shane
Said they were open but doors were locked.
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December 2023 by Gabby Kaye
Handed my doordash pickup order out to someone else. Manager was extremely rude as well.
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December 2023 by Anonymous In Milwaukee
my food is barely luke warm, like every
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December 2023 by Susan Schmitt
Experience deserves a "0". Drive thru took 31 minutes with only 2 cars ahead of me. Cashier/Manager lacked any customer service. When she finally came on the speaker all she said was "Yeah?". Didn't ask what I wanted, or sauce or drink. The first car didn't get all of their order. After she handed them a bag of food and they drove off, she came out with another bag of food they paid for and didn't get. I didn't get the sauce so I had to wait for her to open the window again and she said "What!". After all that, I think she gave me the first person's order. I ordered crispy chicken and got a Jr. Bacon cheese burger and cold frys. The receipt didn't match the time or what I ordered. Tried to do a survey online that stopped working halfway through. Really rediculous.
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November 2023 by Exploring with J Productions
Ordered online and when I got to store. Lobby was closed. Walked to store. Not car. Had to call inside. They never received my order. Then made me wait outside in the cold for 20+ mins.
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November 2023 by CJ DUBZY
Took 30 minutes in the drive thru as the next car in line because they decided to close to lobby at 5pm on a Sunday.
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November 2023 by Yesenia Hernandez
The accuracy of the order they had given to their delivery driver. I received someone else’s entire order and when I tried to call them they would answer and hang up the phone. I paid almost $35 for my food with a tip and I didn’t receive a single item I was supposed to get. Even worse I use my rewards (but one spicy sandwich get one free) and I can’t even get that back. I received 3 large drinks (none which I wanted to begin with which was the cherry cream soda) I received a small chocolate frosty when I was supposed to get a Medium. I order ordered chicken Sammie’s and a chicken wrap and I didn’t get those but a whole bunch of nuggets and Sammie’s it honest looked like 4 biggie bags and I got it when I didn’t order it!! I WANT A REFUND BECAUSE I DONT WANT TO EAT SOMEONE ELSES ORDER AS WELL AS I WANTED MY ORGINIAL MEAL I PLANNED WHAT IS WRONG WITH THE CUSTOMER SERVICE. When the delivery driver came I told her that this wasn’t my food at all because I could tell by the drinks alone and she said “They gave it to me like this and screw them so just take the order” honestly I should have refused and told her to ask door dash to refund me my money since your guys use that service to deliver. I use the wendys app to order to get my rewards and use offers but I should have just used the door dash app because I could guarantee a refund. Now not only am I starving and have no dinner I’m out the money I spent on food and which ever family was supposed to have the order that was delivered to me is out on their dinner as well. Please do better
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November 2023 by Kathryn Oconnor
Drive thru was very slow, so decided to go in. A sign on one door said the door was broken and to use the other door. However, doors were all locked. 10:40 a.m. I went to Oscars.
