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January 2024 by delbert nader
Friendly people who are willing to help you. Been going there since I was 18 that's 44 years. Love this bank.
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December 2023 by Cathy Gratz
I absolutely love Waukesha State Bank. The people there are so helpful and so understanding when you are in a bind like if your husband accidentally mails all the bills for the whole month instead of what he was supposed to just mail. I have been with them for many years and I don’t plan on going anywhere because if something doesn’t look right they text me right away and let me know. Thank you Waukesha State Bank for all you do for your Customers and the way you help your customers out, especially when they are having a stroke and you all remain calm and calm your customers down as well. You all are 5 stars ⭐️ in my book. Keep up the terrific work.
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October 2021 by Wendy Krumrei
My favorite Waukesha State Bank branch located on West Sunset Drive is the best!I have received such AMAZING customer service from Johanne Catlin, she is the Teller Supervisor. She is also known to her co-workers as "Jojo"!I would like EVERYONE to know that she is ALWAYS VERY attentive to my questions and needs. When I visit inside the bank to complete my banking needs, she ALWAYS has a beautiful smile for ALL who enter.I REALLY APPRECIATE her exceptional support and ALWAYS being SO KIND and patient!Thank you, again, Johanne! You REALLY are the Bank of Friendly Service! Keep smiling!
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August 2021 by Rick Anna Clohecy
Waiting in the parking lot at 8:15am for drive thru to open at 8:30am and we were told we can't sit it the parking lot and wait 15 minutes to deposit a check. WHAT A JOKE! Worst bank ever!
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February 2021 by Sherry Jrolf
WSB has provided our business and family with quality products and services for over 20 years. Super friendly staff! Their knowledge and support is a valuable asset - their kindness over the top!
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February 2021 by Mary Ellen Bowers
My father and I have been banking at the Waukesha State Bank Sunset Drive location for years. My 92 years young Dad likes to go into the lobby vs. drive-thru and we have gotten to know the Branch Manager, Josh Zabler very well along with his staff including tellers. Josh and his staff go out-of-their-way to welcome us and help us with all of our needs. My Dad enjoys the fun talk and joking with Josh and the tellers. Josh personally handled the banking needs with us when my mother passed away and made good suggestions for my father's money at that time. We have our trust in Josh and feel like this is the "personal" side of banking that is seldom seen these days.
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February 2021 by Mary Casey
This brach of WSB is outstanding. From the time one walks in the door or drives up through the drive through you are welcomed by name and with a sincere smile. The service is prompt and there has never been a question I've had that hasn't been answered. I've received advice that has always been beneficial. This branch not only has the logistics of banking down but has outstanding customer service!
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February 2021 by Karen Bassi
Thank you to Josh Zabler, and the WSB team at the Sunset location, near "Fox Run". We have confidently and happily banked there for several years.This location is conveniently located, and affords easy access; but more importantly, it's the atmosphere that they've established there. From the first smile and welcome from the tellers, to the personal acknowledgement and greeting by the branch manager, this Waukesha State Bank Team offers a warm welcome and a staff that is committed to giving you exceptional service. Thank You All ~ Best Regards,Karen & Mike Bassi
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February 2021 by Michael Gruenewald
This bank is terrible. They are so rude and lazy. They refuse to put singles in packs of 50 instead of 100 and just said “you can do it yourself”. Even though I was getting $150 in singles... so I got one pack of $50 singles and the other hundred they refuse to put in 2 packs of 50. That’s just ridiculous and terrible customer service. I highly suggest you bank somewhere that you’ll be treated with respect instead of this place.
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February 2021 by Christopher West
Terrible customer service. The employees at this branch are completely rude and unhelpful. I have had the worst experiences with my business banking at this branch. If you are looking for a bank, look somewhere else!
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January 2021 by Charlotte Running
I love banking at the West Sunset branch of Waukesha State Bank. The people are kind, the service is great, and I always know they can handle any situation I bring them, calmly, quickly and professionally!
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January 2021 by Joshua Zabler
Waukesha State Bank is a great place to work and bank! Everyone at the W Sunset Drive branch is so friendly and helpful!
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January 2021 by Mark Schreiber
Waukesha State Bank is the friendliest bank in town. Especially the W Sunset branch. Everyone there is super helpful.
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October 2020 by baire702
Had excellent and caring help when I discovered fraudulent charges on my chequing account. He was thorough and helpful, very knowledgeable. Wonderful! And Josh is better looking in person.?-Caryl McCain
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May 2020 by Cynthia Deatrick
I would like to mention what excellent service I have recd from this bank for over 50 years! My last 20 yrs at the Fox Run office has been respectful,courteous and wonderful. They all have been so helpful in my last few difficult yrs. A very special thank you to Shaz for her happy greetings, willingness to go above and beyond and just for being a great employee that represents a great Bank!!!! How lucky this Bank is!!
