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June 2024 by Pam Demetriz
The cashier was just annoying because I asked very politely if I can have quarters instead of dollars and instead of just politely saying no he said yeah let me see and gives me one dollar in quarters like bro where’s your people skills just say oh I’m sorry I can’t or something just literal silence giving me my one dollar in quarter after I’m like thankyou so much. get better cashiers. It was that little Mexican
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March 2024 by zuleika
I went to look for my son's prescription and the first time they told me that the next day they had it ready for me, I go the next day and they tell me first that nothing appeared then they tell me that they got my son's name and they don't have it in stock What they sent him then they leave me waiting and tell me that in 30 minutes his recipe will be ready I'll go in an hour and guess what? They came back and the child doesn't appear, then or if they find him again and then they say they already picked her up and then it's not that at this Walgreens I sent him to another one ?? because they never told me anything. Irresponsible people and very bad professional and customer service. I had not seen the reviews otherwise I would never have sent my recipe there
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January 2024 by Cemmy
Didn't happen to me but I witnessed some of the most hateful behavior I've ever seen in terms of customer service by one of the lady cashiers. It was really disappointing to see someone treat someone else that way. Do better.
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July 2023 by Yesica Martin
The pharmacist are super rude. I have never had issues getting my medications before. definitely the worst Walgreens I’ve been too
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July 2023 by Mia Deaven
Went for my COVID booster, the tech was kind and there was no pain.
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July 2023 by M. B.
Pharmacy was not trying to help with a failed delivery of a prescription refill order.
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July 2023 by Claudia Tamayo
I had the worst experience going there. They have horrible customer service. One of the genesis pharmacists there was so rude with horrible attitude towards customers. He was racist and asked me for my ID for the medications for my daughter who needs them for her wisdom teeth surgery. and she didn't want to give them to me because I'm Mexican and I don't have a US ID but mine are already expired so I can't do anything! Sorry I can't change that I guess, but what do I do if I can't change who I am?
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July 2023 by Gabriel Fonseca
Manager Stacy was rude at the front cashier. Went in to kindly ask to refill my cashapp card and Stacy just said “i cant because my systems down” in an un-deserved condescending way. Poor customer service. I didnt mind if their systems down but that old lady should learn some manners!
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February 2023 by Alex Lancerio
This Walgreens practices predatory, misleading, malicious behavior for signing people up for credit cards. They reference it as "rewards". Sickening. Corporate needs to do something about this behavior.
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December 2022 by Garrett Keegstra
I did not know which pharmacy to use when I first came to Waukesha, but this Walgteens was very close to where I live. I have never had a worse experience with a Walgteens. The staff here is arrogant and dismissive. The pharmacy refused to refill a number of my medications until they talked to my doctor. There are people outside who beg for money.The only thing I can day positive about this place is that the store is well organised.If I were you, I would choose another pharmacy.
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December 2022 by Leandro Garcia
I love this store I come here often I come here for medicine and also Uber cards I would highly recommend this location as people are friendly as soon as you come in with a nice greeting
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November 2022 by Gary Keegstra
I did not know which pharmacy to use when I first came to Waukesha, but this Walgteens was very close to where I live. I have never had a worse experience with a Walgteens. The staff here is arrogant and dismissive. The pharmacy refused to refill a number of my medications until they talked to my doctor. There are people outside who beg for money.The only thing I can day positive about this place is that the store is well organised.If I were you, I would choose another pharmacy.
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October 2022 by Jessica Wiley
If I could give them a 0 star I would. I dropped off my prescription off at 11:47 ish and was told it would be ready at 2, came back at 2:15 i was told that my prescription wasn't ready and that it takes an hour and a half to fill and I explained to her that it's already been over two hours and that I was coming in to wait for my prescription when I got inside they called my name and when I looked on the prescription literature it's said that my prescription was ready actually at 1:33 so they are just on a bunch of bull.
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October 2022 by David D
Goofy rewards program. I accumulated more than $31.00 in cash rewards. I wanted to use all of those rewards to help buy an item that was priced $49.99. I learned I could only use $20.00 of my $31.00+ cash rewards because "cash rewards can only be used in certain increments". Kind of goofy in my opinion.
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October 2022 by Aaron A Rodriguez Sanchez
Worse cashier ever…. You guys should teach your employees the right way to treat customers….Your guy’s employment depends on the customers coming back to the store!!! Not leaving with a bad experience..
