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April 2024 by Chad Anderson
Don’t use pharmacy after hours.
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April 2024 by stephanie hayek
Willis has been there since my daughter was an infant and is always so friendly. Definitely a joy to see him when we come in!
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March 2024 by Nathaniel Dykes
Received text that my prescription was ready, went to drive through to pick up prescription, after waiting 25 min they tell me it's not ready and to come back in 2 hours. Next day, go back to drive through, hi im here to pick up my prescription and they say oh it's not ready yet come back in 2 hours. Okay! Bye byyyye ?
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March 2024 by zuleika
I had the worst customer service ever and from one of the pharmacy staff. She saw me the first time with my medication in her hand and told me that she couldn't give it to me that I had to call the plan and that it took several days to respond and that I was transferred from another Walgreens that they treated me very badly too, it really bothered me. to go but I was left wondering why they couldn't give me the medicine for my son who had already needed it for 3 days and I put my sister on the cell phone who speaks English much better than I do when she hears me talking to me sister in Spanish got upset and explained in a bad way to my angry sister, throwing the papers in the cauter, shouting all over him and squeezing her face, angry because she didn't want to continue attending to what she said that supposedly if I bought the medicine for my son I would They removed the plan. What the hell does she care, I just needed the medicine for my son urgently. They never gave it to me and believe me, I will never set foot in a pharmacy prescription book again. Walgreens has very poorly educated, spoiled people who are only there for money and not for service. I hope they close all the stores, but none of them come, that's why so many stores have already closed.
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February 2024 by Kelsie Sellers
The pharmacy here is straight up trash
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February 2024 by Putoparvose
The staff is very arrogant, slow and unwilling to answer simple questions. They also decided to send my prescription to their fulfillment center making me come back in 3 days after making wait in the store for over 1/2 hour before telling me I would have to come back for my prescription in three days.
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February 2024 by Amber Anderson
Pharmacy is awful! Everytime it's time to pick up my prescription it is alway set to be picked up in Eagle River. I have changed this in my account every month and a few times their staff has changed this and still every month when I go to pick up my prescription I end up having to wait because once again my prescription is AGAIN in Eagle River! Also, I called them to straighten this out and I have been on hold for over an hour and a half waiting to talk to someone. I just don't understand. This is the last straw and I will be switching Pharmacies.
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January 2024 by Sarah Brenes
Would not confirm receiving the Rx that urgent care sent to them, after urgent care contacted them 3x’s to ask them to acknowledge the Rx they refused to confirm so urgent care decided to change it to CVS down the road.
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January 2024 by Joseph Miller
This location is not LGBT friendly. My wife needed to use the restroom while we picked up her medication at the pharmacy. My wife who is trans was confronted in the restroom by the cashier and was threatened. When I talked to the manager she kept redirecting the conversation and as far as I know the employee didn't see any repercussions. I recommend going to the Target down the road instead.
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January 2024 by Angela Scharber
Worst Walgreens pharmacy ever. I’ll be transferring everything over to CVS or WalMart despite not being able to stomach them either.Here you’ll overpay and be held subject to the pharmacists whims despite having approval from your insurance company for medication.Not to mention they can’t seem to be properly staffed and if they’re busy, organization and multi-tasking go out the window.Severe pain, doesn’t matter. Sit and wait for 2plus hours for what should be very common prescriptions prescribed by a SPECIALIST familiar with your medical history and situation. And then be required to come back the next day in a certifiable blizzard because the pharmacist with a power trip wants you to wait 12 hours.
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December 2023 by Jonathan
The pharmacy canceled my prescription order without so much as calling me, 3 days before Christmas, due to some kind of refill error. Then I attempted to call to get it fixed and suffered through three transfer calls, two people of whom clearly had no time or patience to help someone on the phone. I was genuinely polite and reasonable in expressing my concerns, given the situation. My concern was over putting this order in a second time by phone, because if they cancel my prescription order again, I will be without my medication for almost 2 weeks. However, I was rudely informed that the tech had other customers with more pressing needs and she proceeded to hang up the phone on me without so much as a word.I have worked in customer service and currently work in healthcare myself. This is reductive and dismissive and unacceptable behavior in most situations, let alone this one.Last time I will ever step foot in this store again.
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October 2023 by Steve Kassnel
I waited 11 hours for a prescription for COVID symptoms. Unacceptable wait time! I will never use their pharmacy again.
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October 2023 by Suite 102
Sweet staff in the pharmacy, and sweet staff in the store! The techs in the pharmacy are excellent and you can tell they work very hard and diligently even while being understaffed. A great example of good customer service.
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September 2023 by Mike Horan
I can't understand all the negative reviews about this Walgreens. I have been going to this Walgreens for more than 20 years, and it has always been a pleasant experience, particularly the pharmacy. I couldn't begin to count how many vaccine injections I've received there, with at least the same professionalism as a doctor's office. I have always been treated with courtesy and kindness during every interaction. This has always been and will always be my go-to drug store.
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September 2023 by Ken Walter
This pharmacy is the slowest drive-thru EVER!