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March 2024 by Mary Tomforde
Will and Vince were a big help in solving a problem with my home phone network. Linsey helped with the navigation of my iPhone.
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February 2024 by Adam
Vince the store manager was a consummate professional. In and out with everything I was looking for
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December 2023 by Stacy Stock
I am incredibly impressed with the detail-oriented and knowledgeable customer service at this location. Will Larkin went out of his way to explain USC’s wifi options to us and answered every one of our 100’s of questions. He was patient and very friendly. What seemed like a daunting set-up was seamless because of his help. He even answered a couple of our calls during set-up to help walk us through! We will not go to any other USC from now on!
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August 2023 by jennifer campbell
Top notch customer service!! I always have a good experience at this location, the staff are all very helpful and knowledgeable
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July 2023 by Leslie Seraphine
I recently needed to get a new phone. Will helped me get a new phone and transfer all of my data over. He was very knowledgeable and helpful. I highly recommend them.
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July 2023 by Ronald Oremus
Yesterday I stopped at the store regarding questions to update four phones for my family. I was fortunate to be greeted by Ryan Kerekes. It was clear from his responses that he was well-informed and very pleasant to deal with. I later returned with my family to upgrade our phones and requested Ryan.In a day and age where it is hard to find good help, we found Ryan to be one of the best sales persons we have dealt with in a long time regarding any product. He was professional, informative, pleasant and personable. It was clear he did everything he could to ensure we made the best choice for our circumstances and did a fantastic job leaving us with no questions unanswered.Simply put, we can’t say enough about how great the treatment was by Ryan.
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May 2023 by Edward Loeschmann
My associate Bryce was very knowledgeable and helpful about my issues with my phone.I did have updated my phone and he advised me correctly on what would fit my needs.I had a issue with my phone and brought it back the next day and Bryce knew immediately how to address and fix issue. I highly recommend he get a raise for he is worth it.Thank you for employing such a fine outstanding front line associate as Bryce!!!!
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September 2022 by Mr. Nevik
Jake helped us, but not really. Gave us attitude every step of the way. We didn't want the protection plan so jake said "ok I'm not gonna waste my breath" completely unprofessional, know it all, that has a response for everything. It was a very bad experience. He got upset everytime we didn't go for his upsell. I'm sure the owner will comment in response after talking to his employee but nothing will justify this experience. Don't come to this location if you don't have to..... Trust Me!
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September 2022 by billie thomas
Insightful, kind and helpful customer service! Vince J. set up my new phone, recommend a protective case and liquid glass. I was unfamiliar with liquid glass but now have this screen protector that came with $150 coverage for 1 year. And, he was kind enough to apply it! Overall Vince showed he is very knowledgeable about phones and how to protect them with quality products which is good considering I was replacing the one I dropped and shattered. I recommend this US Cellular and consulting with Vince when you want to make informed purchase decisions and phones/accessories are not your expertise (because they are his).
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September 2022 by Jonathan Ladwig
Clean place!Friendly staff Will helped me out with getting a s22 ultra an was very helpful, explained everything well!
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August 2022 by Jeannette Clarke
We have been with US Cellular for over 20 years. This is the best place to go for any of our needs. The service is friendly and personalized. The staff are always very knowledgeable on the phones and their features. I highly recommend US Cellular and this shop. Will is a great salesman, very helpful and incredibly knowledgeable. He helped my son find a great phone at an affordable price.
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August 2022 by John Chavez
I went into the store on sunset in waukesha. A gentleman named Will help me and went above and beyond helping me.. I've never been this satisfied before . The best experience at this store and I've been here alot. Thank you will. He should be a manager by far.
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March 2022 by Cheryl Miller
Great store, great service. Jake was beyond great to work with. I went from a Samsung 9S+ to the Samsung 22 Ultra. He was VERY informative and answered all my questions. While we waited for the phones to swap we chatted with Vincent, he was very nice. The employees in the store are SUBPERB! Thank you for such great service!
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March 2022 by Kevin Silkey
Excellent store, super friendly staff and extremely prompt. I went in to get a phone for my father in law, Vinny and his team went above and beyond to port over the number and make the experience painless. I live 40 minutes away and could easily go to other US Cellular stores, but I go back to this location so that I can work with Vinny and his team. The drive is well worth my time, I always feel respected and appreciate their attention to all the details. I highly recommend them to anyone looking for a phone and carrier.
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March 2022 by Peggy Sue Smith
Bryce Mc Donald was amazing. This man helped me out and had me in and out with two new phones in less than one hour. Amazing. Thanks Bryce. You made my day.?