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October 2022 by madisontadpole Wis
Dealer was friendly and helpful but u haul as a company could be improved. Failing website and difficult reservations. Add to that the last minute substitution to a larger trailer and this was just difficult.
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February 2021 by JimeBass
greatly appreciated
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November 2020 by christopher kopp
Had to use U-haul to move twice. Made reservations several weeks ahead of time. Both times they tell me a few days before I need the truck that they rented my truck to someone else, so I'll have to drive to another city to pick one up. Have to spend an extra hour driving in a day that is already filled with driving. And, the replacement truck is at a place that isn't yet open during my originally scheduled pick up time. There is a reason why I scheduled pick up at the location and time I set up. U-haul doesn't honor appointments, doesn't have any accountability, and doesn't care about it's customers. Done with them.
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August 2020 by Karita Smith
BUT COULD NOT FIGURE OUT HOW TO RETURN AFTER HOURS HAD TO KEEP THE KEYS FROM NOT GETTING THE OPTION TO RETURN THE TRUCK????? I BETTER NOT GET PENTALIZED
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February 2020 by bob vogds
Worst experience I ever had renting a truck.Arrived at the location to pick up the vehicle at the time prescribed.No one there to asist. After a 30 minute wait we discovered that we needed to check in online. Had more issues talking with a representative. Would definitely never recommend!
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November 2019 by Kylie Sloniker
Won’t be going back to this Uhaul, the guy was friendly and all but seemed like he was trying to do as minimal or mad possible since a lot of stuff is mobile now. We returned our vehicle and the next day never received a receipt or still had the hold on our card even though they were open the following day to get it checked in and closed out. Instead I had to sit on hold with customer service for over an hour just to get my contract closed out which they weren’t even able to do.
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November 2019 by Geoffrey Jens
Good service.
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March 2019 by Otha Smith
EMPHASIZED Customer Service concerns, WELL TOOKEN CARE OF, NEEDS METðŸ˜ðŸ˜ðŸ˜ðŸ
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January 2018 by Peggy Stewart
Good prices
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June 2017 by Scott Hendrix
Very friendly and helpful staff.
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May 2017 by Don Kuehn
Nice place, fairly easy to find
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February 2017 by Michelle Bentfield
Outstanding staff. Very helpful
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January 2017 by Michelle Bentfield
Great place with extremely friendly and helpful people
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April 2016 by Mal Reynolds
I rented a truck a few months back from this nice Gent. Everything went great and he was very reasonable about the whole process. I will rent again! Also he offers packing and shipping if you need that too! Thank you.
