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November 2023 by Jackson Rehm
Awesome service, fast and got me in and out with an oil change in less than 15 minutes.
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November 2023 by Marie Ann
Max and Ben waited on me. They were the kindest and most knowledgeable young men I’ve met in a long time.They explained everything, showed me the air filter (didn’t just say it needed to be replaced) and even gave my car a jump because I actually need a new battery, also. ? Please let them know how much this customer, appreciated them. Thank you and I’ll definitely be back!!
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November 2023 by Kat Thomas
The oil change was done quickly and efficiently. The service technicians explained what they were doing and were courteous and thorough. I will definitely go back to Take 5 Oil Change!Services: Tires
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October 2023 by Alex Breitfelder
This is a great location. I’m not from the area but I pulled in after having some car troubles during my drive to Milwaukee. Didn’t catch their names but both guys were very helpful and easy to work with. I appreciated that they took the time to help me out and pointed me in the right direction on how to get my car serviced.Service: Oil change
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October 2023 by Maya Sarder
Wonderful service, very polite staff. They explained exactly what they were doing to my vehicle and got me in and out quickly. These are clearly professionals who care about the quality of their craft. I will be getting my oil changed here every time!The entertainment portion of my oil change was watching the two managers diffuse a situation with an exquisite male Karen specimen. This dude was making false claims they had put incorrect oil in his FIvE THouSAnD DoLLeR EnGIne (yes, he said this at least 3 times in the 10 minute interaction). He appeared agitated and raised his voice saying ‘EVERYONE MAKES MISTAKES YOU AREN’T PERFECT’ over and over again and even decided to flip them the bird. It was honestly like watching a 6 year old throw a tantrum.Luckily, the shop managers had video proving that no, they had not left the wrong oil in his car. This guy was clearly having a bad day and needed people to belittle to feel better about himself. I tip my customer service hat to the managers—faced with an angry 60 year old man questioning my competency, I don’t know if I could have handled the situation with as much grace and poise. They calmly refuted his claims and got him taken care of.Not sure if the above paragraphs are the most relevant to deciding where you should service your car, but after watching that craziness unfold I wanted to highlight what a great shop this place is. I highly recommend checking them out the next time you need service!
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October 2023 by Ryne Cooper
I would highly recommend not going here. I drive a newer car that is meticulous maintained and still has 75k miles left on the bumper to bumper warrenty. I had an oil change, pulled out, made it to the stop light and my car started running extremely rough and then died. I checked to make sure it wasn't leaking oil all over the place and thank God it wasn't. However it was not running correctly at all. I make it back into the parking lot and my car dies as I'm trying to pull back into the bay. They basically tell me that it's not their fault and try blaming the mass airflow sensor. Well I carry a scan tool in my car to help diagnose my kids car when they have issues and the code is not for the sensor it says it's running lean. I told them they messed up the air intake when they pulled my filter and I need them to fix it. The manager (Max Dykema) comes over has a major attitude, gets defensive and tells me to leave or he is calling the cops. I advise they messed up my car so I can't leave. Long story short cops come and do nothing because the manager is unreasonable and my car wouldn't run correctly due to their mistake. The police even sat there and verified the car wouldn't stay running because it was too lean. I then proceed to take the entire intake apart myself in their lot and put it all back together. Once I'm done the car starts and run just great because it's no longer getting too much air. They are extremely unprofessional, rude, and incompetent. They couldn't even put an airfilter back in my car correctly, or even bother to fix it after they messed it up. So DO NOT trust them with your oil. Thankfully I'm very familiar with cars and was able to diagnose and repair it myself in their parking lot. Anyone else would have been taken advantage of by this incompetent manager who can NOT accept responsibility when he makes a mistake, and rather becomes rude and calls the cops to try and make you leave after he breaks your car. Sorry to the Waukesha PD for Max wasting your valuable time and resources. To the franchise owner I'd suggest some customer service training for your managers at the least or potentially psych and compitence evaluations.
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September 2023 by Marina G.
Quick stop in to get my oil changed. I usually go to the dealer, but didn't want to wait a few weeks for an appt, so I stopped at Take 5 on Sunset Dr. The two attendants who were working explained the services, optional purchases, etc., but weren't pushy. They wiped down my windshield and filled my tired which was appreciated.
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September 2023 by P Tun
Usually just fine, but went two weeks ago in a new used car with a GDI engine. The guy showed me the oil on the dipstick and it was still very dirty. When I asked he said "it's the GDI engine. they're dirty". The car was new to me so I trusted the guy. When i got home i checked it myself and it looked just like it did when i bought it except it was about a quart over full. I changed the oil myself the next weekend. It is clean, looks brand new now. Pretty disturbing. With the cabin filter, i spent $130. What a waste.
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September 2023 by John Miller
Ben Jr was amazing and so nice. Thank you so much.Service: Oil change
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September 2023 by Donna Martinez
Very quick, efficiently workers who brought cold bottled water as we waited just a short time for service. Pleasant, knowledgeable staff who didn’t hard-sell additional products or service I will be a regular. I’m
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September 2023 by Tyler Boyd
Don't recommend. I usually go to valvoline, but, went to take 5 as it was closer to home and thought it might be better. I was wrong. Service was very over priced (twice as much as it would've been somewhere else). I wanted to leave when I saw the prices, but, felt trapped and like it was already too late. I ended up spending close to $100 for oil and a couple fluids getting topped off. Next time I'll just go out of my way to valvoline as they used the same oil for half the price, were far more knowledgeable with the products, and would put air in my tires as well.
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August 2023 by Katy Klessig
I can not comment on the quality of the oil change, but i have a comment about things. I went there for emissions testing, but they don't offer it anymore. I don't blame them either. The state only pays $2 per test - being back the DOT testing sites. So, the service center loses money on the deal. It took a while for anyone to come out and greet me at my car (since you are supposed to stay in your car during the entire oil change) the mam was nice enough when he came to my car and I asked out testing, but as soon as he turned away he.was already chatting g with a friend (could have been a co-worker) who was working on his car in the parking lot. Services offered are not the same on their website (they say the offer testing), and they are on the WI DOT site also. Speedier acknowledgment would have been appreciated, especially because they had no cars in the bays getting oil changes. Please update your website (and with Google) and contact the DOT to update their list.
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July 2023 by RANDY J
Service crew were pleasant and extremely well coordinated. They did a top notch job.Service: Oil change
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July 2023 by TJ Schmitz
Excellent service…. Very detailed oriented and explained everything in detail…. The representative only advised me on what I needed…. I was offered a water when I arrived…. The service men checked all the items that were required for the oil change service needed…. Highly recommend this location and will be doing business with them in the future…. Thanks…..Service: Oil change
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May 2023 by Flaming Crow
Very fast and professional, takes up to 10 minutes for an oil change and top up on tires. They are very friendly and reasonably priced. Every time I go to this company they give me a 5 star job each time. Highly recommend for fast and easy oil changes. Thank you all for your friendly and professional atmosphere and service.
