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November 2023 by linda valters
Its now 5pm Saturday. This location is open til 7pm..it seems this has happened before..Lights are on, door is locked, they are not answering phones at grandview location ..went to Pewaukee and a nice guy by the name of Ricky took care of my phone problem.
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May 2023 by Kristi Koltunczyk
You would think you would get assistance from this location. Not today. Definitely wasn’t motivated to help. Don’t come here!
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March 2023 by Justice Krambeer
Was told "The phone will have 5g on the roads, the white area is just property's that don't get 5g" that was either a lie to get me to sign up. Or uneducated employee. The same employee also told me "Just call 611 within 14 days and you get all your money back if it doesn't work" Again either a lie or uneducated employee.I had to return it and pay a 70$ restocking fee. Because there was absolutely no service in my entire town!Be careful if you live in a rural area! You just might get scammed like I did. Not entirely blaming the employee, there map did show some service in my town which is completely false. Tried calling 611 and they said I have to bring it to a store to return. They also refused to refund the 70$ restocking fee.
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March 2023 by robert johnson
People there were great helpAJ and Cody really helped me. Great with older perople.
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February 2023 by Peter Rauh
Very good experience here! AJ was an awesome help. He helped me set up my new phone completely including the screen protector and warranty. Would recommend this t mobile outlet store to anyone!
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February 2023 by Ryan kramer
At t-Mobile store on Grandview in Waukesha and AJ was extremely helpful in helping me fix my sim card issue. Highly recommend!!!
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January 2023 by jackie abts
As an senior citizen with not much tech knowledge this store was awesome helping through my cell phone needs.
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January 2023 by Jim Jones
Manager was awesome store was very welcoming highly recommend this place
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November 2022 by Conrad Farner
Just joined t mobile the experience at this store was great with our onboarding.
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October 2022 by Donna Berrelez
Just switched service Gina helped us along the way she was awesome and knew her stuff. Great store!! And great promotions
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October 2022 by gloria weisflog
Stumbled across this store and found a new place to go. Such a warm welcome didn't catch her name but was very helpful. Highly recommend this store
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October 2022 by Karen Rudolph
Went in for help this store is very helpful!! Even gave me a follow up call for internet just awesome service
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September 2022 by JJ Johnson
Outstanding service at this location Manager Gina helped me get into a new phone and was able to transfer all my data from a lost device. She really helped me get through what I thought was a disaster
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August 2022 by Sarah Klein
Gina helped us transfer data and get into new phones very knowledgeable and honest
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August 2022 by Brittany Marin
Nobody in this store knows what they are talking about. Every person we have dealt with has told us something wrong. We began the switch to t-mobile 2 weeks ago and it is still not complete due to the incorrect information we have received. Nothing against T-mobile but if you need to create an account or manage your account in any way I would avoid this store.
