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November 2023 by Kristen Pekarski
I have been a client here for many years. Everyone who works there is extremely friendly and professional. I can always depend on the staff to deliver high quality services.
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October 2023 by Becky Lehman Wessinger
Top notch salon! Organized and well trained staff. They make you feel welcome as soon as you enter! They also have fantastic display in front of fun accessories that rotate regularly. Ask for Rachel she does amazing work!
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October 2023 by Michelle Long
My friend Wendy asked me to help her with her first google review to share the incredible experience at Signature Salon and Spa. .... I recently visited the spa for a signature massage. Wonderful from the moment I walked in, greeted by a warm, friendly smile of the receptionist and taken to a comfortable lounge with low lighting and a warm neck wrap as I filled in my paperwork. Stephanie Cruz was my massage therapist. Can I just say-Amazing!! I have had many massages throughout my life and this one topped it. Stephanie really listened to my concerns and made sure to address all of them. I asked for medium to deep tissue and she brought it, without discomfort. She really has a healing touch, very professional, and a caring personality. By the end of the massage, I was able to pick up items from the ground, which I could not do earlier. Great work!! I immediately booked another massage for the future. I highly recommend Stephanie and the team at Signature Salon & Spa. I want to extend thanks to my previous co-workers that gave me the gift card to enjoy some downtime.
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August 2023 by Megan Rochester
Had my hair done here with my friends bridal party. My hairdresser was very professional and I was thankful they did a full blowout. I always prefer a professional wash and dry before any styling and they made my hair look perfect. All the other bridesmaids and the brides hair were perfect!
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August 2023 by Karol Klei
Had a massage booked for August 7th. Tried to cancel online 2 days before due to being sick. I couldn't cancel online and the shop was already closed because it was after store hours. The day before my massage was a Sunday so they were closed. I called on the 7th and they re-booked me for August 14th at 1:15. When I went in for my appointment, they told me they must not have put me in the system. They acted like this wasn't a big deal even though this was 100% their fault on their end. I do not live in Waukesha, traveled a distance to get there, and also had to find someone to watch my daughter for this 1 hour appointment I was supposed to have. They rescheduled my appointment, but did not offer any sort of compensation or add-on for my future appointment for this inconvenience. No apologies. Not professional.
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July 2023 by Jordan & Loretta Wiley
This was my second facial at Signature, and Mandy is amazing! She is extremely knowledgeable, and I have learned so much about my skin and beneficial products during these sessions. I have also never felt this relaxed or pampered during a facial before. Can't recommend her enough!
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July 2023 by Kaylee Kannenberg
Anastasia did SUCH a great job!!! She was so kind and I couldn’t be happier!! My hair looks amazing and I had the best experience! Fantastic customer service and level of care!Services: Shampoo & conditioning
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May 2023 by Breanne B
I'm always treated very well from the moment I walk in the door. They offer light beverages for while you wait for your appt, shampoo and condition your hair with a regular hair appt, with a stellar head and neck massage. Very nice establishment
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May 2023 by Karri
Always taken care of by professionals at this salon! Kallie Schmelebeck is always able to schedule my appointments in a timely professional manner and is able to work with my schedule, which I so appreciate the great job!
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April 2023 by Courtney
Been coming to Signature Salon for 10+ years now. Tyler is my hairstylist and he is just wonderful! It's always such a calming feeling walking in there. It's a beautiful place, nice setting, all staff is so friendly. They really take care of you here and I'd recommend to everyone.
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March 2023 by Melissa Mcclendon
I was scheduled for highlights, haircut and color. I walked out after 2 hours with only the top of my hair done. I did not notice it until I put my hair up and my son asked what happened to my hair. Underneath my hair was not touched. I called and spoke to the stylist. I was expecting her to apologize and ask me to come back in to finish my hair, but instead got an attitude and said stated she did not have enough time to finish because I have a lot of hair. She only did top highlights so when she styled my hair, it looked finished. She asked if I wanted to have the owner call me, I said yes. When Rosie called, she acted as if I was inconveniencing her. I explained what happened and she stated I was not charged for anything more than the haircut and half done color ($180 including a tip.) She then stated she wanted me to come back in and "sit down with the sylist and talk like adults" AND pay more to finish my hair. Needless to say, I was I insulted and shocked at how unprofessional Rosie is as an owner of the salon. I have never been to a salon in my 55 years where if there was an issue with your hair, the stylist would not fix it no charge. I have since found a wonderful stylist and told her what happened. She was also shocked about my experience.It's sad because my family has utilized Signature since the early 90's. No more. Rosie, you need to humble yourself a bit and take care of your customers!Services: Haircut
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March 2023 by Beth Powers
This was hands down the best salon experience I’ve ever had. The staff were friendly and welcoming and the salon itself was really beautiful and clean. Rita did a beautiful job on my nails and my feet. An additional plus was we had so much to chat about and she was so lovely to talk with. She was meticulous about making sure my nails looked perfect and exactly the shape and color that I wanted. I would recommend this salon to anyone and I’ll definitely be going back!Services: Acrylic nails
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March 2023 by Beth Droster
Had an Amazing experience with Emma C. Yesterday after she fixed a haircut I got from somewhere else! She was extremely nice and fixed what I didn’t think could’ve been fixed! I’ll definitely be back and requesting her services! So sweet and was able to help make light of the situation. Thank you so much Emma and Signature!Services: Haircut
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March 2023 by Nicole Schaefer
I have not been to Signature Spa recently. However, when I was there in the past it is by far one of the best spas I have been to. Customer service is foremost. Professionalism is apparent. It is worth the trip for a personal treat to any service they offer. HIGHLY recommend.
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March 2023 by stephanie bernier
Shaiye was so gentle with my hair and recommend great products. She cut my hair to exactly how I pictured in my head. Everyone from front desk to my stylist was super friendly. Was a great first time experience.Services: Hairstyling
