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June 2023 by Ted J.
Good service. People always ask if they can help you. We brought our little puppy for a shot, and they gave him one. People asked if they can help me again. I didn't need any though
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October 2021 by Shannon M.
I went to Petco today to get some supplies to set up a quarantine tank for a saltwater fish. I asked for help from the fish department and I had really great customer service. It was a busy place, I had to wait about 10 mins to talk to her, however it was worth the wait. I told her my situation and the supplies I needed. She suggested some of the items/brands and she also told me why she recommended them. I could tell she was very knowledgeable and everything she said made sense. I have been going to this Petco since it opened and will continue to go here.
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June 2020 by Barry L.
Variety: ***** Location: ***** Value: **** Variety of services: **** Customer Service: **** For chain pet stores, it's exactly that. A pet store that caters to just about all pets. Supplies for cats, dogs, fish, reptiles, other mammals and birds to name a few. So you can't compare to stores such as Petlicious or End of the Leash in which I often go to for my dogs. Besides supplies they also provide grooming, classes and dog training. Large nation wide chain enables them to buy in bulk and have somewhat better prices. What sets them apart from the local independent stores is the pure variety and full service offerings. So you decide if you want to support the independents which sometimes you may pay just a tad more. Since I recently changed our dogs diet to 95% raw meats and fresh probiotic I supplement their meals with Fromm from the local independents but will come here for a few other things or for supplies for other pets. I won't get into the politics of where these pets come from or where they are bred. If you want a pet that isn't a dog or cat, you can't beat a store such as Petco. Want to learn more about any of these pets and the staff is there to answer questions followed up with brochures packed with information. They do offer a large variety of foods, snacks, toys and other supplies. I have not used their grooming services but have heard for small fee you can drop your dog off for a shampoo and nail trim. Service has always been very good. Always someone there to answer questions and they do seem to know their stuff. Never much of a wait at the checkout counter.
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February 2020 by Sandy M.
We have been taking a basic training puppy class at Petco, Waukesha. I and my 3 month old boxer have enjoyed the training sessions. The trainer, Ronnie, does really well with families and their sweet pups. My Toby just loves her. I can only speak for the sessions with Ronnie. You will not be disappointed. The rest of the staff that I have met while in this location is super friendly and helpful.
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September 2019 by Steven T.
I was so tired of the conventional litter that everyone has used for ever that tracks all over and sticks to my cat so I thought that I would see what today has to offer litter box wise, technology must have a better option in 2019. To my surprise I found this pellet and absorbent mat litter box system that uses no conventional cat litter and I thought great for $60 if I can never use litter again. I was a little worried that my cat will not take to the new box but it comes with instructions to get the cat to make the change over a short time, I hope it works. The young woman helping me said that she has a friend that uses this litter box and has nothing but good things about this litter box in general. If my cat can't make the change it's ok I was told because as long as I have the receipt it's returnable in with in 30 days even if it's soiled. I even got $15 off for a price match to the Petco web site.
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July 2019 by Jean C.
My puppy looked so straggly from the time we got her. She went i. For groomming and she looks great. I loved it and the groomer
