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January 2024 by Darcy Gehrke
Recently bought a new Bronco Sport from Griffin Ford. I would highly recommend working with Anthony as he was extremely helpful finding me the exact car with my preferred features, was patient with me throughout the process and kept open communication through my preferred form of text. Much appreciated !
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January 2024 by Ashlynn Rogers
Tony was amazing! He was very responsive and helpful through the process. He also helped us get things done in a quick manner when we were in need of a replacement vehicle quick. Everything went smooth and would definitely go here again.
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January 2024 by Ryan N
Chad and the Griffin team were great. Purchased a work van which was properly inspected and included an extended warranty at no extra charge. Negotiations were straight forward, no hidden fees or strings attached. Highly recommend the Griffin team!!! Very prompt and professional communication. Thanks guys!!Ryan
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December 2023 by Sarah mohs
This place is great! When my car officially died I stopped into Griffin Ford and found the perfect car for me. Matthew listened to what I was looking for and immediately pointed me in the right direction. Paul (finance) and Matthew made the whole process easy and quick. Neither of them pressured me into anything that I didn't need and it made a stressful situation into something fun! It was a pleasure to work with them and I will be back!
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November 2023 by Clair Sprenger
The service department at International Autos, also a great dealership, recommend these guys for my Ford. Said they were the best in town from what they heard from mutual customers. So I took my new-to-me pickup there for its first oil change/checkup. The tech was friendly and thorough and everyone I've interacted with there so far has been super helpful and seem to be very knowledgeable/good at what they do
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November 2023 by Bill Pedi
Mr. Jason Behling new/used sales rep is a rare type of sales person. He’s personable and genuine. I never got his vmail and have called him many times. No high pressure sales with Jason. He would talk to me after hours and on his days off. I was impressed. He sold me a truck and got me a great deal. It’s rare I purchase from a dealer. If you are looking for a vehicle give Jason a call.
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October 2023 by Emily Lopez
Jason at Griffin Ford was beyond helpful and accommodating. My fiancé and I had a seamless experience purchasing a used car from them. After having my car stolen and totaled, we needed this win! Thank you Jason and everyone at Ford for helping us so much. 5/5 recommend!
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October 2023 by Gloceller Jayma
The best dealership experience I ever had! I can name the other dealerships I've been, so far Griffin Ford in Waukesha is the best. I dealt with sales expert Darren and he's so sincere and trustworthy. When I got there for my appointment, I vehicle was ready to go bright and shine. I test drove right away in less than 10 minutes. I'm looking forward to getting another vehicle from them by summer of next year 2024.
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September 2023 by Eric P.
Will never bring my car in for service at this location again. Brought my car in for a simple repair that I was told would take the day, but this got pushed back several days due to "a shortage of technicians" that just magically happened that day. Service people were not in any way accommodating or helpful during the process. Just told to leave the car there and they'd get to it next day, but this never happened. Again, the delays and the clear signal that my car was not a priority were frustrating enough, but many of the service people I dealt with simply weren't particularly helpful and at times downright rude. Seemed very two-faced. At the end of the day, these crooks charged me for diagnostics without fixing the damn problem, which they said they wouldn't be able to do for several days. I never write reviews for this stuff (this is literally my first Yelp review ever, and I don't intend on writing any more in my life), but the customer service was so despicable it warranted a review. I sincerely recommend you take your business elsewhere. I'm sure someone in their customer relations/social media department will come on here to try and explain this away somehow, but there's no excuse. Just be honest and decent with your customers and don't treat them like s***. Looking at a lot of the past reviews, it sadly looks like my experience is not unique. Save your time and money and take your business elsewhere.
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September 2023 by Glenn Podlesnik
A huge shout out to Nick Griffin, the Pre-Owned Sales Manager, Karim Laasira, the Salesman, and Nick Paladino, the Finance Manger! All three of these employees made our transaction seamless, stress-free and created a no pressure atmosphere. My son just graduated from college and was ready to make his first big purchase. After finding the perfect truck that was just coming off a lease, he did not want to lose it. From the test drive to driving off the lot was a quick, easy process, and the dealership was very fair on price and helped find a manageable interest rate. Karim was awesome on his communication with us, keeping us updated on the process, and meeting, no exceeding, our requests. I know this sounds too good of a review to be true, but trust me, it WAS just that easy. Great job making my son's first experience such a smooth one. We will be back!!
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September 2023 by jason “Stez” stezenski
I was in the market for a truck and had been looking for about 2 weeks. I was working the previous day to close on a different truck but was not comfortable with what that dealership was offering for my trade in so the deal was not completed.The next morning I found the exact same truck at Griffin Ford. I live 90 miles from their dealership. I made one call to the Griffin Ford and spoke with my sales person, Jason about 11AM. I sent photos of my current truck for trade in and was given a quote on it. It was a great number I was comfortable with. I picked up my new truck at 6PM that day. All sales done over the phone with my sales person, Griffin Ford, my bank, and I.Jason, my salesman made the buying process a simple and great experience!! I would recommend Griffin Ford to anyone! Matter of fact, I will be looking at their inventory next time I’m ready to purchase!Thanks guys!
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September 2023 by Dawn Randolph
I found the right car online at this dealership and called to see if I could arrange a purchase living a few hours away. Joe and Corey were amazing throughout the process. Everything was done electronically and a delivery to my driveway arranged. Both of them were very responsive to my calls, texts and emails. I had the car in my driveway just a few days after finding it online. The car is awesome! I’m very happy! Highly recommend this dealership. Thank you Joe and Corey for making this a quick and smooth purchase! You two are the best!
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September 2023 by Michael Frankowski
Bought a used truck at Griffin Ford. Had a great experience with all of the people I dealt with there. Including Nick Griffin, used car manager, Darren Smith, salesman and Corey in finance. Facility is top notch also, clean and well organized. I would highly recommended Griffin.
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September 2023 by Christine Yates
If you need a car, go see Joe Henry. The best and sweetest car salesman you will ever meet. He made sure my mom had the car she needed and wanted. Did all that he could to get her that car. She loves her car. Thank you, Joe. I am so happy to be home, and hot rod grandma can do her boxes. ?
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September 2023 by Rebecca Sampson
We had yet another great experience with Griffin Ford! The employees were very welcoming overall. Thank you to Nick Griffin who helped guide us to a vehicle that included what was important to us. His availability for questions even after the transaction was complete made the experience so much easier for me. I would recommend!
