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January 2024 by Mike Clousing
Calliber Collision did an outstanding job on the repairs to my vehicle. They were courteous, professional, and thorough every step of the way. We scheduled the date of service and worked with the rental car company on that date, and when it changed they took care of all of the coordination. When the car was in service I had daily updates as current point in the process and accurate estimations of completion time. They even discovered that the tree sap coming from one of the trees over my driveway was leaving a residue on my car and gave me steps to help control that in the future. Overall, this was a pleasurable experience in what generally is not at the best time of people's lives.
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December 2023 by Rachael Schulz
Best customer service around! I was fully informed every step of the way and they made everything on my end as easy as possible. Highly recommend for any if your needs. They were able to finish way ahead of schedule too!
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November 2023 by Ann Brown
Caliber collision has been great to work with. They have kept me updated with every process and the timelines. Everyone there is also very friendly. Thank you for fixing my car!
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November 2023 by Joann Downing-Perlstein
All staff were personable and fun to work with. If they could’ve conjured up that new car smell, I would have thought I just purchased a brand new car. I was pleasantly surprised when driving away. Thanks Caliber ❣️
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November 2023 by coach girl
Everyone was super friendly and great to work with. They kept me up to date with the status of the repairs and even get my vehicle done early.
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September 2023 by Anoop Mangal
Unfortunately I ended up being a return customer to Calliber Collision in a matter of few month, first due to an accident and second time due to a collision.During both incidences, Jeff with whom I was working was communicating very effectively, providing timely updates and delivered vehicle on or before promised due date.During second incidence, I ran out of my rental coverage that insurance provides. Jeff listened to my request and delivered vehicle 8/9 days ahead of promised schedule date.Vehicle was returned cleaned inside out.
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August 2023 by Lauren Ross
Daron and the team were fantastic! My Subaru was fixed up way faster than expected and looks better than when I bought her. I cannot recommend them more! Friendly, thoughtful and work you can trust!Service: Body & Trim
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July 2023 by Buster Yahnke
Took my car in on Monday and had it back my Thursday. Good work! I didn’t deal with insurance at all. Very happy with Caliber Collision - Waukesha North.Services: Painting
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July 2023 by Wes Parker
By far the best experience I have ever had with vehicle repair. I was never stressed at all, and felt confident the work would be completed to my satisfaction from the start. Really appreciated the regular updates and follow through on my questions.
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May 2023 by Peter Euper
I had rear bumper damage on my Nissan Rogue. The service advisor, Jeff, walked me thru what would be repaired, he did say it could take 3 weeks depending upon what parts I needed. Every few days he updated me on how the repair was going. The repair took about 10 days. When I went to pick up my vehicle it was looking great. Everything was repaired and it looked brand new. I was also surprised as the outside and inside had been detailed. I got my Nissan back looking brand new inside and out.The front desk staff also made renting a vehicle very easy. They were great. Everyone was very professional. I recommend them to anyone!!Service: Body & Trim
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January 2023 by Steve Jensen
Very happy with the work performed. I hit a deer with a three month old Ford F150 Platinum. The right front and the passenger door of the truck were extensively damaged. Todd was amazing at keeping me informed on the progress of my truck. He called every two days to let me know how things were going. The work was done rapidly and it looked like the day I drove it off the dealer lot. Very professional business but also everyone there was friendly, courteous and concerned with getting me back in my truck as soon as possible. Thank you to Todd and all the employees at Caliber Collision.Service: Body & Trim
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January 2023 by Zoe Jin
Daron has made the entire repair process a very pleasant experience for us. He won our trust at the beginning when he inspected damages by pointing out the areas of the damages that we did not notice. He pretty much provided the answers to our questions before we even need to ask, and also shared the additional info that we appreciate to know. The car was repaired within a week from the time we dropped off the car. The repair quality is super, the color of the new parts match exactly to the original parts, the seams where the new parts meet the original parts look even and fit nicely together . The car was nicely cleaned when we picked it up. Big thank to Daron and other staffs at the facility who give their customers a sense of friendship, the confidence in their professionalism and the service beyond the expectations!Services: Painting
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January 2023 by Rene Ruvalcaba
My visit and experience with the Caliber Collision located on Duplainville Rd in Waukesha was extremely professional and positive. They were completely transparent in updating me on the repair status of my vehicle and were communicative during the overall process. Between the shop manager, my estimator, and my technician, I couldn’t ask for a more positive customer service experience and will certainly be referring any individual I know in the need of autobody repair to this specific shop. Thank you for making my vehicle repair friendly, easy, and headache-free!
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January 2023 by Miles Eastman
I can't imagine having a better experience than I had with Caliber Collision Waukesha North. The administrative staff were very kind and helpful. Darin was the representative assigned to my car, which had received extensive front-end damage due to a collision. He gave me regular updates, answered all my questions, and was all-around great to work with. I give the experience 11/10, would definitely go there again!Services: Painting
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January 2023 by Traci Carl
Very unsatisfied. They are not good at taking inventory of all parts needed for a job and continued to push my pick up date back. They blamed it on supply issues which was not the case since they were able to get parts in a day or two once they determined they were needed a part (that they should have known weeks ago). They didn't have the knowledge and planning to order all that is needed at the time they evaluate the repair. They had my car from Dec 7th to Jan 19th...a 4 week job took 6 weeks. 6 weeks to repair a front corner panel! Rental car insurance is typically 1 month... so now you are having to pay $30-$35 a day for rental on top of it all. Don't use these guys unless you want to deal with a lot of excuses and empty promises.Services: Painting
