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March 2024 by Candida Stelloh
I work here... Enough said
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March 2024 by Red Door a Curated Wholesale Company
Excellent products
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October 2023 by Tim Butts
Over the years, we've purchased 21 (yes, twenty-one) personalized frames from GiftWorksPlus. Every single one was high quality, perfectly etched, a great value, and quickly shipped. We love this company and highly recommend.
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April 2023 by David S.
I worked here for about 10 months. They trumped up a reason that I wasn't responsible for. Everyone around me tells me what was done was wrong. They don't know how to keep or treat their employees.Don't bother whatever they tell you it's all for show or flaunt.
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October 2022 by gambitnjubilee
Ordered a picture frame on 6/5/2022, and never received it. I have emailed, put in contact requests on their website, and I have not heard a peep from them. I was going to order another one after I got this one, but since they can't even deliver on this one, I am left to file a dispute with my credit card. I found a better deal for the exact same item on Etsy with a highly rated seller. Don't waste your time with this place.
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November 2021 by Nick Myers
I was nervous to order from this site because of all the bad reviews, but I saw them at a craft show and liked them so much I went ahead and ordered 2 frames anyways. They both came and look just like advertised and one was a baby frame and it got all the baby’s information correct. They took a few weeks to receive but still came faster than the estimate said and I ordered during the holidays. I don’t know why all of these people had such a bad experience but I was very happy with them and will for sure be ordering from here again.
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November 2021 by Kari Corson
I ordered 2 frames from them at a local vendor fair our town has each year.They said it would be about 2-4 weeks for delivery and it was 4 weeks later that I got them (so as expected).They were exactly like we had discussed and were in perfect shape. They also seem like good quality even the back stand was nice and firm and I am not worried about them sagging or falling down.My husband recently lost his father so I had a frame made for his mother and one for his father to be placed in our curio cabinet with their memorials. My husband loves them as well!!I highly recommend them and would order from them again.
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July 2021 by mary dry
Horrible horrible customer service. No reply to my requests for an update on my order.
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January 2021 by Amy Crawford
My family has been buying frames here for years; all 27 grandchildren for my grandma, and now great grandchildren. I ordered a set of two frames with the same name on October 28 and did not receive any response or tracking information, nor answers to my customer service questions. One of the frames showed up in my mail box November 19th. I then wrote in requesting my other frame and was told it would be rectified. I have not received any further information regarding the frame that I paid for I didn’t receive. Trusting my family’s decent experience with this company, we then placed an order for two additional frames for Christmas and have received zero contact about the frames. Customer service is no help- they give curt responses and don’t answer your questions. I wanted help accessing my ‘account’ to view the progress on my order. Completely ignored my question and never assisted me. So not only do I have no information about my order from October and my order from beginning of December, but I also cannot access the customer account I set up to review the details my self. I do not recommend ordering any from this company, and I’ll be looking to Etsy in the future to buy similar personalized frame products.
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August 2020 by Toni O'Malley
Buyer beware!!!! After more emails than I care to count, and a false claim of shipping to an address in TX when my order clearly provided a CA address, the product did finally deliver. I ordered a personalized wood frame for a 5th year wedding anniversary for my daughter and son-in-law. My daughter opened it today and it was not even assembled! Extremely disappointed.
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July 2020 by Sally Swift
I am shocked when reading reviews on this company. Our experiences were excellent. We bought a U of M and MSU graduation frame from them. One was special order. I'm ordering more! Recipients loved yhem!
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June 2020 by Jane Popkins
Horrible!!! Do not order from this company. The money comes out of your account immediately and you never hear from them again. They do not answer your emails and if you call, the mailbox is full and you cannot leave a message. I have emailed 4 times and called twice after placing my order on May 1, 2020. I have Received no call or email back. I have handed this over to my bank to dispute the charge and get my money back. DO NOT ORDER FROM THEM!!!
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March 2020 by Ryan Boyer
I wish I could give less than 1 star. Look at their BBB rating (F!) Look at their Yelp Rating, doesnt get any lower. Google rating 2.1, - I ordered 3 frames before Christmas, with customer insets with my kids names. They arrived (after a long wait) and the frames were all dented and dinged. They had arrived in a very thin envelope. I reached out to them, and then again, and again and finally received a response. They said they would redo them. 2 weeks later, I get the inserts again. The part that was NOT damaged and I had clearly advised them was NOT damaged. After some more back and forth, the date came that I needed to give these as a gift to my mother, so I went out and bought new frames and used the inserts. After more emails, and no response, I disputed the charges with my credit card company. Unfortunately they provided the proof of delivery for the INSERTS (WHICH I DID NOT NEED) and said the issue was resolved. Total liars, total fraud, and VERY VERY poor business.
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February 2020 by Ashley Cain
I ordered 4 name frames and 1 magnet frame 2 weeks ago. Some of the reviews made me nervous after the fact and so I reached out to the company and received a response back within 24 hrs. My frames came today. The quality is good for the price and I'm glad they came so quickly.
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December 2019 by Ria S.
Wish I would have read these reviews before I placed an order at The One of A Kind Show in Chicago. I placed the order on 12/6 and I was promised I would have it by Christmas. I called them on 12/23 and spoke to Megan who stated it has been mailed via USPS on 12/23. I asked her why I was told I would have it by Christmas but Megan could not offer any explanation. Megan did not offer any type of tracking number but I requested it. She provided it and it shows my items will be delivered 12/27. I will NEVER patronize this company again.
