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“I moved from Summit Credit Union to Educators Credit Union. The move was done with COMPLETE EASE. Summit wouldn't hold my DPOA on file. Educators Credit Union has my DPOA document on record and if a transaction needs to occur, will require the identifying information to be shared, as required by law. Went in to pick up my debit card from ECU and I was able to pick which design I wanted and it was done within a few minutes. Everyone was super nice. Even got a welcome email from Gaoyi Yang welcoming me and answering a few questions I had. An email from a real person, not just an automated message from their system. Awesome! Love the round-up savings account linked with the debit account, and the ability to customize your cards! App is pretty simple to navigate as well. Even got a text for more information on a credit card application. Much preferred over phone call!”
“Had an excellent experience opening multiple types of accounts. Jon knew every detail of the products and services available. He enjoys working there and it shows, which gave me even more confidence switching to UW Credit Union.”
“This is by far the best Credit Union! I recently opened a Heloc with them and the transaction was the smoothest I ever experienced. I have my mortgage with ECU and I first applied for a Heloc with them and they insisted I get an appraisal even knowing I have 40% equity. Summit took 1 look at my application and closed the line of credit in 2weeks no questions asked. Thanks Summit for treating me like a person and not a number, if I didn’t have such a great interest rate on my home I’d bring it over. You guys rock!”
“I have been banking with Landmark since I was 16. They have always been so helpful! Today especially, Grace at the Fox Run location went over and beyond to help me. She is very professional, helpful, friendly and has outstanding customer service!”
“My card was compromised. I went to my local summit Credit Unioun Miguel insured me that nothing I would have I would not have to pay anything. He gave me a new card and most of all the customer service was A1.”
“I have been a member for over 20 years and use Landmark for all of my banking and loan needs. I recently bought a new home and once I sold my existing one I went in to pay off my new mortgage....big moment in life! I walk in to pay it off and the teller announced me by name as I was next in line. To get that personal touch as I am having a big personal moment was really special. Shows the culture of the organization and meant a lot to me. Shout out to Assim Zaidan the teller for what he didn't realize as a huge deal to me. He should get recognized for that!Great work Landmark CU!”
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“This is Don Jacobson. I opened an account at Guardian credit union today. The process was simple and quick. The Branch Manager anticipated questions and kept the process flowing. It was a very enjoyable experience kudos to the staff.”