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May 2024 by Chuck Zielinski
Outdoor sun is broken half the time and the
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April 2024 by Kim schumacher
I absolutely positively love this bank the best customer service ever I was at Waukesha State Bank for 15 years and I’ve never got this kind of customer service that I get at Chase Bank. These girls are unbelievable. They’re friendly. They offer every possibility to help you out. I come here every Friday and I look forward to the happy conversations that we have and share is, waiting for my transactions. I feel like there’s a second family even some of the girls that have left this branch and went to the heartland branch I miss them dearly, but this is the best bank I’ve ever had in my whole 50+ years of living, they definitely take care of me .
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January 2024 by Daniel Ruiz
This place is terrible. They don't take care of the branch, ATM is broken very often. And they only have one. The people are ok. Chase just sucks.
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January 2024 by R F
I have been banking here for 10+years, always friendly, never a bad experience even with the turnover. Not sure why the bad reviews.
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December 2022 by manofwarhs
Extremely rude and un professional employees. I would not recommend. You would have a better experience putting your money underneath your mattress. This is a joke of a bank.
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October 2022 by Hunter Sass
Extremely rude and un professional employees. I would not recommend. You would have a better experience putting your money underneath your mattress. This is a joke of a bank.
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October 2022 by Haley
Would rate zero but that's not an option. Had a corporate deposit and they made me wait until all the other customers were helped before they could do it because it would "take 10 mins" as if I didn't wait 15 already. Poor customer service on chases part.
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August 2022 by Erik Soberano
The place was just about to close and I really needed a cashiers check. A female employee at front desk was rude and didn’t let me even finish asking for what I needed and told me to use the ATM? Service wouldn’t even have taken 5mins…
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August 2022 by Sherlock Home Remedies LLC
Amber is literally the worst banker I've ever came across!
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August 2022 by Patrick Hopkins
Very friendly staff, great location. Thanks!
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July 2022 by Vadim Kharuta
Ужасный банк. Не хотят работать. Сервис г
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June 2022 by Kathy Weidenbaum
I visited this branch on June 7, 2022. I had traveled to Wisconsin for my mother's funeral and needed to have some documents notarized. I do not bank with Chase so they refused to offer the notary service even though I offered to pay for it. I understand every business has the right to determine their own policies and refuse to provide service to anyone however this type of disregard for the needs of the community at large represents the very worst of conventional banking institutions. Fortunately, there was a Landmark Credit Union right next door. They welcomed me with open arms and provided the notary service I needed at no charge. They offered their condolences on the loss of my mother and treated me as a valued member of the community even though I am from 2,000 miles away. If you live in the area and need banking services, I would stay away from Chase Bank! If you like the feeling of great customer care and want to feel like you and your financial needs matter you might want to go next door to Landmark Credit Union too!
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June 2022 by Debbie Johnson
Overnight night deposit was locked AGAIN. No one answers the phone at this branch for help.
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March 2022 by Manofwarshs 5555
Extremely rude and un professional employees. I would not recommend. You would have a better experience putting your money underneath your mattress. This is a joke of a bank.
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February 2022 by Joseph Hollingsworth
Not a great or a bad experience but it always seems the employees are doing just enough to not get fired. Chase has the market in a available banks but may continue to lose their customer base unless they recognize this.
