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December 2022 by Paul Veneman
Amazing service / products. Very friendly and helpful!
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December 2020 by Kristina E
Leasing phones from this company was not the best choice for my business. Over a month I have been dealing with them to fix our phones and they kept pointing to WiFi or internet issues. One of my phones was hardwired and still wouldn’t work, so that would eliminate that as the issue. Excessive phone calls and emails to get them to just come out and fix them. I run two businesses and have a family and all they wanted was to talk to ME on the phone. My time is very valuable and they did not respect that. Only contract with this group of you have time and energy to give to work with them to fix problems with their equipment and if you are willing to learn the ins and outs of phone systems and troubleshooting. My business was significantly affected by their inability to just come during normal business hours to set up and/or fix our phone issues. They aren’t cheap either.
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December 2019 by Shannon Bragg
I would not recommend this company for the lease of equipment to anyone. I leased a printer from Central Office Systems for my business, which I recently sold, and when I contracted the sales representative about returning the printer, I was completely misled about the remaining lease. Without going into details, it has taken me several months to figure out exactly what happened without any assistance from Central Office Systems despite my repeated attempts. Instead, they were evasive at best, and have outright refused to engage in a discussion about their role in creating this issue let alone trying to provide a customer-friendly solution. I simply needed information to address to address the issue with the leasing company, and I wasn't even afforded the courtesy of a telephone call let alone an apology for the months and months of time and energy I have spent trying to address the issue. After owning my own business, I know how to treat customers, and this is absolutely the worst customer service I've ever experienced. Avoid the headache and buy your own equipment. It's not worth it.
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December 2017 by Pat Walters
Art and Chris have both been great to work with. Our copier is very reliable and a great bang for the buck!Pat Walters - Office Furniture Warehouse
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December 2016 by Kelly Hill
In church life there are a lot of last minute things to take care of and Central Office Systems has always been there for our crisis moments.Thank you for always being there for us and your customer service is outstanding!
