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November 2023 by Christie Ann Peters
From the moment I reached out to Boucher Chevrolet, I felt truly heard and valued. I had the pleasure of working with Kim to trade in my vehicle and purchase a Suburban. Kim was extremely responsive, thorough and most important...KIND! I came in with my 3 year old daughter and Kim showed the utmost patience as we went for a test drive with her & talked numbers. I never felt like an inconvenience, rather I felt welcomed. Kim even adjusted her evening plans so I was able to drive home in my new vehicle that afternoon. After the purchase, there were a few items we needed to follow up on Kim always provided me real time updates. I was never wondering what to expect...I knew what to expect as Kim was informative and always followed through with what she told me she would do. The manager, Jim, was also a pleasure to work with! I also had a positive experience with the Parts Manager, Abe. I highly recommend the entire team at Boucher Chevrolet. I will continue to sing their praises and recommend them to my friends & family looking to purchase a vehicle.
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November 2023 by Robert Klug
This is the second vehicle in 4 years that we have purchased from Boucher Chevrolet. Our first purchasing experience was very pressure free and very organized. When we retired we decided to move forward with our plans to get a vehicle capable of towing a 5th wheel RV. We thought of only one brand, Chevrolet and one dealership, Boucher Chevrolet. From the day of ordering of our vehicle to getting updates on our vehicles progress, even during a UAW strike. We were able to get our new truck earlier than expected. We're looking forward to getting on the road with our new truck and RV. Thanks Boucher Chevrolet for making this process easy and trouble free!
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November 2023 by Alex Garvens
I have been working with Diane at Boucher Chevrolet in Waukesha for 6 years now, and have been extremely satisfied with every new lease. Diane goes above and beyond to make sure I feel comfortable and confident in my choice of vehicle, and makes sure I’m a happy customer when I leave in a new vehicle. I highly recommend using Boucher Chevrolet for your car purchase or lease!! 10/10
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November 2023 by Pamela Dieckman
We had a great experience working with David Allard. Very pleasant and informative in showing us the Tahoe we purchased. Even had a great experience with warranty process. Would highly recommend Boucher for your car buying needs.
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November 2023 by Terry Laabs
I brought our 2022 Trailblazer in with warning light complaints related to the AWD system. They thoroughly checked out the car and cycled some of the electrical connectors, then extensively road tested the car. It shows no problem and I feel confident taking it on an out-of-town trip. Theservice was thorough, polite, and there was no charge. I couldn't be more pleased.
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October 2023 by Greg Johnson
I am the proud owner of a new 2024 Camaro ZL1 thanks to Matt and his team at Boucher Chevrolet in Waukesha. It was a privilege to work with them to have the car built to my specific request. Matt was awesome throughout the entire process and kept me notified of updates. It is very obvious that he is happy and excited for me. This was a once in a lifetime experience and they made it a great one. Much appreciated!!
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October 2023 by Mercedes Hernandez
Kim and Diane were both so fantastic! I needed to replace my vehicle quick after it my old one was rear ended and they were really accommodating every step of the way. Diane was especially great! She stayed past closing time to help get my deal wrapped up, and was so friendly the whole time! Will definitely be buying from them again in the future.
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October 2023 by Kristina Gerke
Joann made us feel very comfortable. We were not really looking to buy a new car when mine unexpectedly needed some repairs that were really not with fixing. That was stressful enough, but add on sitting in a dealership for several hours two nights in a row trying to discuss numbers and options with a rambunctious 5 and 6 year old along was the icing on top. However, the whole time Joanne tried to make them, and in effect my husband and myself, more comfortable and relaxed. She kept assuring us that they weren’t bothering anyone (we were the only ones there the first night) gave them snacks, and was incredibly patient every time a child needed something. We put a deposit on an incoming Trax that first night and drive it away the second night, but not before Joann made sure I was familiar and set up with all the features. She even popped into the car to make the welcome call to OnStar, and made sure I knew what all the buttons did!
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September 2023 by Roseann D.
If I could give them a zero, I would! Have had my car there for 3 days and no call from them. Keep calling there for an update, and they keep saying they'll get to it. Bring your car to Ewald!!! Much better service!!
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September 2023 by Joy
Bought a used car from them claiming everything has been fixed, but 3 months later i needed an entire new engine. They did work with me on a discount, but was still a very pricy repair. I was given a timeframe of my car to be done in about 2 weeks but was without transportation for almost 2 months! never got follow up on it unless I called. poor communication and annoying sales representative.
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September 2023 by aaron toepfer
Joann was very helpful, knowledgeable, fair, honest and over all created an amazing car buying experience. 10/10 recommend having her as a sale representative!
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September 2023 by Neal Altmann
I know this really has nothing to do with the dealership, but they are selling vehicles with no parts for said vehicles. I ordered a new Yukon Denali Ultimate 2023. Two weeks after I got it the upper oil pan plug went on it. They have had it now 5 weeks plus. No ETA on the part. I just dont know why they should be able to sell vehicles with no parts. It is mind blowing.
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September 2023 by Russell Raschka
Dave Allard was outstanding in setting up side by side vehicle comparisons for my wife and I to view. Made selection process very convenient.Finance department was very friendly and efficient.
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September 2023 by Teresa B
David Allard Very personable, helpful and able to accommodate us with the vehicle that we wanted. Stayed later and he even came in the day before the final sale on his day off! Highly recommend him! Also Eddie in finance was top notch. Made it very simple, explained very well and just a great guy. Great energy even end of the night which made this tired gal happy!
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September 2023 by Kambrie Frizzell
Both of my turbos went out in my car, $4000 in labor and parts. Luckily I purchased a warranty through Fidelity at Boucher Chevy through Kaitlyn who is amazing. I paid $250 once the parts came in (not long), my car was repaired the very next day (8 hours of labor). They realized I was a priority. Thank you to James in the service department and the whole team at Boucher Chevy in Waukesha!