If you do not make an appointment. It will take over 45 minutes to speak to a banker. I had to leave and go to a different branch to get what I needed done for the day.
June 2022
These folks are the most friendly I've encountered at any branch, including the tellers and the management. Everyone is quick to greet me and help out every time I visit. Thumbs-up BMO.
July 2017
I was with M&I since the early 80's. When M&I Sold Out to BMO their service went to hell. I closed my accounts with them in December 2015 due to their incompetence. They no longer know their customer or how to treat them. The only thing I miss is their terrific online banking.