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January 2024 by Noah H.
Walked in to make an exchange of an M12 jacket i received as a gift for a different size (pretty typical this time of year I'd think). Lady behind the counter that I did not get the name of but can only be described as an eyesore with terrible eyeliner smirked at me like I was the biggest idiot in Waukesha. The jacket was an online order and came to me with tons of tape so box was mildly ripped in some places. Miss behind the counter explained that because the box was ripped she would not exchange it for another size. Another employee checked it out and got another person to come look at it. They then proceeded to tell me that the box was in fact fine and an exchange could be made. I don't know what miss eyesore's problem was but she was incredibly rude and even though I was able to make the exchange and it all worked out, I'll take my business in the future elsewhere.
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October 2023 by Andy Smith-HOME
This was once an impressive store. It's now, sadly, a mess. The aisles are so narrow that two carts can hardly pass, there is merchandise EVERYwhere, it's now a crammed and disorganized store that seems dirty and worn roughshod. Very sad.
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October 2023 by John Strobel
Very easy to access, plenty of parking. The best candy selection in all of Waukesha. The store is very large and has a great selection of everything. Check out is always easy since they have plenty of staff and you're not forced to use self checkout.
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September 2023 by Jeff Thiele
Always love this store,09-08-2023 update: can't say enough good about the tire center here. They got me in and out super fast on a busy day. Jorge was great and the guys in the shop phenomenal. Thanks for getting me on the road quick.
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August 2023 by Lynn K
Had to get a generator last minute and we got help from the manager, he was very nice and patient with us and helped so many guests while helping us. He definitely reduced our stress with his kindness and helpfulness.
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August 2023 by Cindy Thomas
I love going to this store.The auto team is helpful both store and shop. You need to know some things to get the best service. Like what grade tires you need. If pulling a skidsteer trailer their tires are not DOT approved. That is on you!The store staff work hard to keep you in and out as well as informed of all specials and store processes. I like the fact they hire across the spectrum. We buy business supplies here and enjoy this team.
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August 2023 by Ann Marie R
They have the best prices on car batteries! I also love their candy section because they have a lot of candy, like fairy food, you can't find anywhere else! They are always friendly and welcoming and ask if you need help finding what you're looking for.
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August 2023 by Allison Lange
Staff very nice and helpful. Store clean and well organized. Nice to have the store available in our community.
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August 2023 by George Ovies
Great place to shop. They are like a big box store for homes and farms. Super hardware departments, including agricultural equipment, tools, and parts. They also have tons of automotive accessories and tools, as well as a service center. Pet and livestock supplies are available including wormers., bedding, bandages and wraps. Don't forget to check out the huge toy department and sporting goods department including kayaks, fishing gear, etc.; men and women's clothing and shoes, as well as home goods, kitchen and small appliances. I've shopped there there for 36 years, and like a fine wine, they just get better with time.
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July 2023 by Bruce Bancroft
Great place for just about everything. The drive up pick up needs some improvement. I went to pick up an order for my wife and waited in the pick up for 20 minutes.I finally called the store to see what's up? A very rude girl informed me that somebody will be out when they can. Waited another 10 minutes and was just about to leave. A man came out and threw my order through my window. Not sure I'll use the pick up offerings again?
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July 2023 by Megan Martinez
I went in for an oil change, the oil change itself went very good, no issues there. However, while most of the employees were kind and welcoming in the auto care center, one of them was quite rude and had a very condescending tone while making rude comments about my vehicle. Personally, even though they do good services in their auto care department, the customer service was what killed it for me.
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July 2023 by Tom Cox
Amazing staff, service and prices! I love how they go out of their way to make sure you get what you need. Don't waste your time with the competitors, get better service, products and prices everytime.
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July 2023 by Corinne Guillama
Great service! Used the online order, drive through pickup and the associate Roy was super friendly and helped me load my kayak up and all. Will definitely order again!
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July 2023 by Sheri Lenz
Customer service is top notch at this location. We brought our puppy in and he was immediately greeted with a treat by the customer service desk attendant. While searching for a specific pet related item, a store attendant was able to answer our questions.
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June 2023 by mike krisik
So, I figure the small engine repair is great the store is above average, the people inside the store are great.... let's try the automotive department.... yikes... in a word... RUN.... no RUN faster... basically I waited 5 hours and 36 mins to get my shocks replaced.. yes I asked several times what was going on.. after 4.5 hours I went and spoke to the store manager.... he managed to find out that they ordered the wrong part. Yes, my truck is older... but fellas why no communication.... I now go back and read the reviews.. why.. why.. why didn't I do that in the first place....Next time, I will.. I only wasted 1 night, plus I learned a valuable lesson. I wish Sids on KK would have the capability of jacking up a F250. My plan is to call them on Monday and ask them who they would recommend....Thank you all.. who read.. over and out..
