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June 2024 by Anna Kolokoski
Love associated but this location needs some TLC. Tellers have given me misinformation several times. Drive through window might need new speakers? Could hardly hear Teller and they’ve gotten my deposit wrong several times.
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December 2023 by Jerusha Enders
Very very satisfied with all of my experiences here! Laura DeLaCruz is incredible and very helpful!! Always meeting my needs, she’s such a sweetheart too! Highly recommend!! I feel very comfortable asking any questions I have, especially knowing they will be answered! Again, I highly recommend!! I also have to add that Shawn Crowley, the bank manager, was extremely helpful as well! Overall a great bank!!
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December 2023 by Isabel Enders
Wonderful first experience! Laura DeLaCruz was extremely patient and helpful with all my questions and concerns. She was also very nice to talk to, very friendly and charming! The brief interaction with the branch manager Shawn Crowley was also a positive one, overall I am very satisfied with this bank !
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December 2022 by Dr. Darwin
I have been a long time customer of Associated Bank. The agents/tellers are very good…Associated Bank guidelines are suspect. I deposited a tad over 10K from a couple of reputable insurance companies (official mastheads and everything). I was told that only 3 hundred would be available today, 5K tomorrow, and 5K in a week! What? A week would be December 21st. Yes, I could rearrange some bank funds so that I could use the money immediately, but why should I? I have never overdrawn my account. I am a conscientious customer, and I “play well with others”.The policy/guidelines of AB are just meant to protect the company, AND inconvenience the customer.Besides the recent inconvenience, I have also experienced many ( yes, many) online banking issues. It does cause one to rethink banking when there are better customer service banks where I have other funds deposited.
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September 2022 by Tina Thom
Clean an comfortable environment, an staff is very friendly an helpful.
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May 2022 by Tracey Hassinger
Awesome customer service and banking opportunities. Best bank ever!
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April 2022 by Jean Ester
Absolutely unhelpful
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July 2021 by Michael La Pointe
Always enjoy dealing with the people at the bank. Very willing to help
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February 2021 by Thomas Dougherty
These people went through hoops to get the information I needed on my business account. In this time of Covid, it is great to see that some people will still take the time to make things right. Thanks
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January 2021 by Sophie Anne Hammes
I don’t ever leave reviews on businesses, but just a brief little something for everyone to be aware of.Called for a change order 15mins before closing on Saturday. They Agreed to do it. Sat in line for 10mins just to be told I needed to call more a head of time at that I couldn’t even do my deposit! All with a rude attitude btw, I would have understood if they said it over the phone, they could not accept any business because they were closing soon, but instead, Basically tried to make me feel bad for service that they accepted?Will be looking for another bank. Thanks!
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September 2019 by Lela P
Terrible!!
Manager refuse to help me with my needs because an appt she supposedly had. More than 30 minutes after my arrival. Please go somewhere else. Or replace the manager!
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July 2019 by Lela Peterson
Terrible!! Manager refuse to help me with my needs because an appt she supposedly had. More than 30 minutes after my arrival. Please go somewhere else. Or replace the manager!
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June 2017 by David Clark
This bank will go out of their way to help you. Even if it's for nothing to do with financial business related to them. Sometimes even if you're not a customer of theirs. They help people because that's what they do. And that's why this is my bank.
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June 2017 by Frank Kleiman
Very satisfied experience!
