Walgreens is a retail pharmacy that offers prescription refills, health and beauty products, photo printing, and more. Operating hours are Monday to Friday from 8 am to 10 pm, Saturday from 9 am to 1:30 pm and 2 pm to 6 pm, and Sunday from 9 am to 1:30 pm and 2 pm to 5 pm. Customer experiences at Walgreens vary, with some expressing frustration over customer service and staffing shortages, particularly in the pharmacy. Many reviews highlight that staff members often feel overwhelmed due to a lack of employees, which can lead to longer wait times and increased stress for both customers and workers. Despite these challenges, some customers appreciate the assistance they receive, like finding better pricing on medications. However, there are also reports of rudeness from staff, particularly when providing information about products. While some find the pharmacy helpful, others have faced irritations that impact their shopping experience. Overall, Walgreens is recognized for its essential services but is currently struggling with staffing issues that affect customer interactions. A positive attitude from staff is encouraged to improve the overall experience for customers visiting the store.
I'm very surprised by the reviews. I actually switched from Ocon (they were horrific / rude / inept) and drive a little bit further. I have received nothing but kindness, willingness to help and cheerful people. I hope that this reaches some of the people in the pharmacy. What a Great job y'all are doing!
November 2024
Always great customer service and pharmacy is amazing and fast
April 2024
I will say, the pharmacy is always overworked and is short staffed. I feel so bad for them ?. The reason I give two is the staff outside of the pharmacy. The managers I have met are extremely unorganized and constantly leave the front end short staffed during busy hours. Hire some people. Lots wanna work.
