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October 2023 by zach roever
The quote I got for headlights on a '16 Mazda 6 was "I have to see if we have time for it"In reality what they were trying to say was "the 8 clips it will take and the half turn on the bulb is $105 dollars"
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October 2023 by Collin Schubert
I had an appointment the other day which my fiance sent my truck in for a tire change. Front desk service is stellar, and my interactions over the phone were a positive experience compared to other shops I've called. The truck was in and out within 20 or so minutes and although the prices are a bit higher than I've seen at shops in the past it looks like the money was well invested back into the business, in a way that shows care for the customer. There is a play area for kids and other amenities for those who are in the waiting area. I'll continue supporting this local business as soon I need some new tires on one of our other vehicles.
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October 2023 by Ken Buelow
They didn't need my business. Very poor customer service
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September 2023 by Edward Knueppel Jr.
My father-in-law order me tires as a wedding present and all I had to do was make an appointment to put them on. J&L got me in and out in an hour and they did a great job. Waiting room is really nice and they have free cookies and beverages while you wait!
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September 2023 by Derrick K
Very friendly service
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September 2023 by Roger Cypher
Friendly and fair service. Would go again.
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August 2023 by Ryan Steindorf
So my wife has been here twice for her oil change and tire rotations. As far as the work is concerned they seem to do a good job minus the oil/grease hands on the steering wheel. But the service SUCKS. My side was told the 1st time, oh an hour. She sat for almost 2. And before hand said her vehicle and wiper blade size, he laughed at her and said oh we keep those in stock. THEY DIDNT HAVE ANY! Second time around, oh it will be an hour. Two hours later we call after she was told yes we will contact you as soon as it is done. Good thing we called, it was done.
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June 2023 by Rochelle Tolfa
One of the best shops I have ever worked with. They go above and beyond to take care of their customers. Doesn't matter if it is your first time there or your tenth. Most companies only care about one thing; how much money they can get from you. J & L is honest and the one thing they care about is their customers! I would HIGHLY recommend them to anyone. They treat you as if you were family, maybe even better!
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June 2023 by Maggie Reed
I was on my way to work this morning and must have hit a pot hole somewhere because I blew out the sidewall on my tire. These guys were willing to run me to my office and pick me up at the end of the day, which was just super nice because I was onboarding a new employee and it would have looked super unprofessional if I had not been there. I appreciate that help!
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June 2023 by Dominic Bava
Excellent auto care, tire consultation & honest customer service -- the WINNING combination we appreciate so much!
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May 2023 by Paul Manssen
Bought tires there, oil changes and so forth Great service.
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April 2023 by Kevin K.
Great service at J&L with knowledgeable guys up front! Been a customer for over 15 yrs...not gonna find a guy like Doug Neumann to take care of your tire needs - fantastic all-around!
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December 2022 by Kevin Freber
The whole crew are first class and very knowledgeable.
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November 2022 by Steve Sawvell
These guys do great work and charge reasonable rates, Upfront and honest
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September 2022 by Ronald Videkovich
Been doing business there for years.
