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January 2024 by K D
If you’re looking for over priced insurance with extremely poor service and support, you’ve found the right place. Go somewhere, anywhere else if you want people to actually answer the phone, return phone calls, or provide quality policies at a reasonable price.
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November 2023 by Thomas Deptula
The people at Bill Czaja Agency made my experience dealing with State Farm a pleasant experience. Thank you all for your help from beginning to end with my claim.
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November 2023 by Jim Nitkowski
The service is always quick and accurate. They truely know what customer service is all about!!!
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September 2023 by Carey Polewczynski
2014 Ford F150 truck sustained hail damage to hood, roof and hard tonneau cover over the bed of the truck. I've never seen hail this large before. Also had extensive roof damage on my house and garage. State Farm explained the procedure for sending claims to them and emailed copies of all paperwork to us. State Farm was there for me. They covered the cost for the roofs and my truck. Thankyou State Farm!!!!
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August 2023 by Kurt Sholly
Bill and his team are the best in the business. They are always around to help out, answer questions and keep us safe.
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May 2023 by Debbie Kamphuis
Bill and his staff has always responded quickly and has the answers needed. Very friendly. My recent accident went so smoothly and they handled it all. I've been a State farm customer for 40 years. Bills office is far the best one.
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March 2023 by Matt Kranich
Bill and his team do a great job answering questions and helping me make the best choice regarding my coverage options. Have all my properties with Bill Czaja!
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March 2023 by Rosie A
The staff is totally wonderful! They are kind, supportive, positive, and professional. I can count on them to answer my questions honestly, accurately, and quickly. Thank you!
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February 2023 by Tedd Shellberg
State Farm " Bill Czaja" and his staff are great to work with. I would recommend State Farm to others for all of their insurance needs! A-Number one in my book!!! State Farm again came through with flying colors. FIVE STAR rating 1/24/2023
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January 2023 by Julie Schrader
Once again, I have been wonderfully pleased with the service that I received from Bill Czaja Waterford state farm insurance. I got into a small little scrape with someone while in Chicago and called the office and immediately got all of the answers and everything that I needed in order to process a claim. They always have the mentality that they are just a phone call away and we are always welcome to call with any questions that we may have.
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December 2022 by Nancy Keeler
After being Claim Free for my entirity with State Farm and the Bill Czaja Agency, I had to file 2 accident claims within 3 weeks. Having an accident can be a terrible ordeal, but the process went very smoothly, thanks to wonderful people in their Claims Dept., and at the repair faciltiy. I am very happy I chose State Farm, and the Bill Czaja Agency.
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October 2022 by Kristen
My daughter was in an accident on Sunday at 9:30 pm on her way home from work. By Monday I had everything I needed for a rental, and on Wednesday my car was assessed by the body shop. Less than a week later my payment was routed to my bank. Bill and his State Farm team created a great and simple experience.
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October 2022 by April Machan
Bill Czaja and the whole team in the Waterford office are very responsive to any questions we have. We recently had a claim that was handled very quickly. Thanks so much, State Farm Team!
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October 2022 by JoAnne Potter
No one wants to get stuck in a shopping mall parking lot with a dead battery, but your State Farm roadside assist really came to the rescue! He was there in twenty minutes and so pleasant and helpful. Like a good neighbor. ?
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October 2022 by Terrie Seidler
they have been fantastic to me on all of my claims no problems they really take good care of me thanks Bill and your crew