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September 2023 by Brendan Tlougan
Great customer service!
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August 2023 by Jeremiah Jesberg
Was halfway through a 2800 mile road trip and bought the wrong wheel bearing, still in box w reciept, ($300) at another napa the day before. This one had the part I needed, but would not exchange my wrong part for their correct part ($400). They said since this napa was independently owned, they had the discretion to do that. Furthermore, they wouldn't let me perform the work in their back parking lot. I had to find a different business a block or so away and get their permission to do the work in the street in front of that business. Once I had the other business' permission, It literally took me no more than an hour to do the work. I got totally screwed on the price of the part, but the fact that they had everything I needed is the reason they get 2 stars, instead of one. Once I got back home to Kansas, I found a local napa who refunded me the money for the wrong part that I bought from a different napa the day before the above mentioned one. This is not the way to earn business from travellers who do their own repairs on the road. I hate leaving bad reviews, but this particular napa left a bad taste in my mouth, despite having the part I needed.
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June 2023 by Gerald Bruno
Very knowledgeable staff. It's a smaller outlet store, but they can get everything overnight anyway.
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March 2021 by Rachel Dunham
They will come out & put new wipers on for you. I've seen them show others where parts go & explain how to work it. Customer service is the best!!
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March 2021 by Scott Driessen
Shopped all over for a battery and found the best price here. Nice knowledgeable people.
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November 2020 by April Williams
Friendly service! Always have what I need. Convenient location!
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August 2020 by Gary Koebler
Great local Parts Store.
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July 2020 by Gayle B.
We were on vacation and having battery issues in our CRV. Found the nearest auto parts store and the young man was so helpful in testing our battery to figure out if it needed replacing. He noticed we had purchased it from Walmart and let us know it should still be under warranty and where the nearest Walmart auto ship was. Thanks so much!!
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February 2020 by Nathan Bard
For small town they carry plenty in stock
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August 2019 by Charles Morris
Good parts selection for a small town.
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May 2019 by Troy Opsal
Knowledgeable employees
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April 2019 by Tony Blackman
If they don't have odds are they can get it.
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January 2019 by Garrett BigBear
Awesome place. Mark and the other older fella know whats what and dont ask unnecessary questions like "what trim package and if its 2wd or 4wd" when buying wiper blades like other places. lol
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December 2018 by Tom Grupstra
Always good service, part's arrive fast!
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September 2018 by Jim Kreilich
An OK place when in need of auto parts and camping in the Washburn, WI area.
