-
April 2024 by Christine S.
UPDATE from previous review....week 3 of getting the run around from vettings....see post from 3 days ago and no I do not live in California...THEY are now asking for receipts of tire rotations done...WTF does that have to do with the alignment being so far out of wack....U GUYS DID THE ALIGNMENT....that is why the tires wore incorrectly...done with the run around...do u think my daughter is stupid or is it because she is a girl and u think u can blow smoke up her ass and she will go away...she doesn't like confrontation so she is having her boyfriend help her get this resolved... tick tock your on the clock
-
March 2024 by Master Piece
Be careful these guys are not honest.
-
March 2024 by Frank Kue
At first I thought this shop was a good trustworthy shop, I bought a brand new set of falken tires off of tirerack and a set of used rims for my truck. I needed to get them mounted, so I contacted Vetting Customs - Rigs and Rides..they got me in right away with no appointment and I couldn't get there until 4:30pm(they close at 5). They stayed late to get the job done...they mounted and balanced my tires, charged $144 for it. I drove home and I felt a little shaking in the steering wheel. I thought maybe it was the road and snow...but after the snow melted and roads were clear, the shaking was still there..so I messaged them almost a week later at 9pm on facebook and they responded within 10 mins. .they had mentioned that they balanced them and it might be a bent rim, but to take it in and they will rebalance them...took it in and they re balanced them...they claimed that my rims are bent, they had to had 6oz of weights to 2 tires and put them on the rear so it doesn't effect my steering....and it drove okay, still a little vibration....Fast forward to a week later, I bought another set of used rims with tires...threw them on my truck and it drove fine..so I went back to vettings to get my falkens taken off the first set of rims...they mounted and balanced the falkens on the 2nd set of rims, the tech and I test drove it and the shaking came back..(spent $189).so he told me that it may be the tires being out of round...and I had to get them road force balanced to confirm....and to let then know what the issue is..so after almost $400, I had to drive a truck with 6k miles that would shake at 40mph...So I went to bauer built to have the wheels road force balanced, tech there said that before he took the weights off to re balance them, he put then on the machine and all four wheels were way off, one of the front wheels were 8oz off, he suggested that vettings machine needed to be calibrated or they didn't mount the tire correctly onto the machine...so I msged vettings to inform them of the suggestion...to my surprise, no response at all....after spending $75 after bauer, my truck drives fine!So I took my 1st set of rims to a different shop to see if they were bent...they put them on their machine and spun it and there was no wobble or signs of it being bent.. They were perfectly fine!So I DO NOT recommend this shop to anyone at all!!Update 3/4After leaving this same reveiw on their Facebook page. They didn't even care to contact me or what so ever. Instead they blocked me from their page.
-
February 2024 by Frank K.
At first I thought this shop was a good trustworthy shop, I bought a brand new set of falken tires off of tirerack and a set of used rims for my truck. I needed to get them mounted, so I contacted Vetting Customs - Rigs and Rides..they got me in right away with no appointment and I couldn't get there until 4:30pm(they close at 5). They stayed late to get the job done...they mounted and balanced my tires, charged $144 for it. I drove home and I felt a little shaking in the steering wheel. I thought maybe it was the road and snow...but after the snow melted and roads were clear, the shaking was still there..so I messaged them almost a week later at 9pm on facebook and they responded within 10 mins. .they had mentioned that they balanced them and it might be a bent rim, but to take it in and they will rebalance them...took it in and they re balanced them...they claimed that my rims are bent, they had to had 6oz of weights to 2 tires and put them on the rear so it doesn't effect my steering....and it drove okay, still a little vibration.... Fast forward to a week later, I bought another set of used rims with tires...threw them on my truck and it drove fine..so I went back to vettings to get my falkens taken off the first set of rims...they mounted and balanced the falkens on the 2nd set of rims, the tech and I test drove it and the shaking came back..(spent $189).so he told me that it may be the tires being out of round...and I had to get them road force balanced to confirm....and to let then know what the issue is..so after almost $400, I had to drive a truck with 6k miles that would shake at 40mph... So I went to bauer built to have the wheels road force balanced, tech there said that before he took the weights off to re balance them, he put then on the machine and all four wheels were way off, one of the front wheels were 8oz off, he suggested that vettings machine needed to be calibrated or they didn't mount the tire correctly onto the machine...so I msged vettings to inform them of the suggestion...to my surprise, no response at all....after spending $75 after bauer, my truck drives fine! So I took my 1st set of rims to a different shop to see if they were bent...they put them on their machine and spun it and there was no wobble or signs of it being bent.. They were perfectly fine! So I DO NOT recommend this shop to anyone at all!!
-
February 2024 by Frank Kue
At first I thought this shop was a good trustworthy shop, I bought a brand new set of falken tires off of tirerack and a set of used rims for my truck. I needed to get them mounted, so I contacted Vetting Customs - Rigs and Rides..they got me in right away with no appointment and I couldn't get there until 4:30pm(they close at 5). They stayed late to get the job done...they mounted and balanced my tires, charged $144 for it. I drove home and I felt a little shaking in the steering wheel. I thought maybe it was the road and snow...but after the snow melted and roads were clear, the shaking was still there..so I messaged them almost a week later at 9pm on facebook and they responded within 10 mins. .they had mentioned that they balanced them and it might be a bent rim, but to take it in and they will rebalance them...took it in and they re balanced them...they claimed that my rims are bent, they had to had 6oz of weights to 2 tires and put them on the rear so it doesn't effect my steering....and it drove okay, still a little vibration....
Fast forward to a week later, I bought another set of used rims with tires...threw them on my truck and it drove fine..so I went back to vettings to get my falkens taken off the first set of rims...they mounted and balanced the falkens on the 2nd set of rims, the tech and I test drove it and the shaking came back..(spent $189).so he told me that it may be the tires being out of round...and I had to get them road force balanced to confirm....and to let then know what the issue is..so after almost $400, I had to drive a truck with 6k miles that would shake at 40mph...
So I went to bauer built to have the wheels road force balanced, tech there said that before he took the weights off to re balance them, he put then on the machine and all four wheels were way off, one of the front wheels were 8oz off, he suggested that vettings machine needed to be calibrated or they didn't mount the tire correctly onto the machine...so I msged vettings to inform them of the suggestion...to my surprise, no response at all....after spending $75 after bauer, my truck drives fine!
So I took my 1st set of rims to a different shop to see if they were bent...they put them on their machine and spun it and there was no wobble or signs of it being bent.. They were perfectly fine!
So I DO NOT recommend this shop to anyone at all!!
-
October 2023 by Russ Rieben
Cool cars
-
July 2023 by John Weber
Their name may keep some from going there, but they treat the regular customer like gold too!
-
February 2023 by Weber Lori
Wasn't happy girl talked like I had no knowledge of cars. Never think the elderly are uneducated about mechanics. Their billing of shop supplies needs to be detailed more.Services: Tires
-
January 2023 by Kimmie Can
I finished my 3 year ignition interlock device sentence in December '22. The original installer wasn't able to take it out until 12-29-22, but Vetting Customs got me in on 12-27-22. Kimberly was SO very nice when I called to schedule, and when I brought my car there in the a.m., it was completed promptly. I am beyond impressed with how kind they all are there (so understanding, too!!) and I highly recommend Vetting Customs!!
-
December 2022 by Crystal Holden
Awesome prices for mechanical work . Thanks
-
March 2022 by Gus Gospodarek
I’ve taken three vehicles to them and are very happy with the work I’ve done on them all.
-
March 2022 by Jesse Huston
Great service, quality work, and fair pricing. Will definitely be a return customer.Services: Steering & suspension repair
-
March 2022 by M B
Fantastic service. Went above and beyond what I was thinking. Very knowledgeable. Thank you.Service: Engine repair
-
March 2022 by Eric Burrows
Very Good People to deal with. Honest and fair. Highly recommend!
-
February 2022 by Heather Boyer
Very friendly Staff, and they keep you up-to-date about what is going on with your vehicle.I was allowed to drop my car off the night before. Which was convient for me.Thanks again for the great service.Service: Auto glass repair