Roger Palmen Chevrolet is highly praised for its friendly, efficient, and personable service. Customers appreciate the staff's attention to detail and their efforts to make the car buying experience feel like being part of a family. One reviewer highlighted how the staff, especially Dan and Terry, made the process easy, smooth, and well-informed, even for out-of-state buyers. They took the time to explain features, ensure satisfaction, and follow up to confirm safety and enjoyment of the vehicle. The dealership provides a white glove experience, with staff going above and beyond to meet customer needs. The dealership is also known for its ability to service older vehicles. They are willing to take in used cars over 15 years old, offering some of the lowest quotes for repairs and completing work quickly—often faster than other shops or dealerships. Customers have been impressed with how efficiently their repairs, such as coolant services and oil leaks, are handled, with some jobs completed in a day or two, despite initial expectations of longer wait times. Overall, Roger Palmen Chevrolet stands out for its courteous staff, quick service, and dedication to customer satisfaction. Whether purchasing a new vehicle or getting repairs done, customers feel valued and confident in choosing this dealership.
Above and beyond helpful today! Diagnosed issue and repaired in a couple of hours! Thank you so much :)
September 2023
My experience with Roger Palmen was great, my car was done efficiently and the service was excellent. So friendly and courteous. I would never go anywhere else. Thank you so much Dan! You were great!
June 2023
My experience with Roger Palmen was great, my car was done efficiently and the service was excellent. So friendly and courteous. I would never go anywhere else. Thank you so much Dan! You were great!
