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August 2023 by geno malmquist
Seems to be a really good at knowing animals
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January 2023 by Shawn Koch
It has been about a year since we got a puppy from Susan and Leo. Initially I was a bit apprehensive about purchasing from them as the application and deposit process wasn't fully clear, but a simple phone call cleared all of that up. This isn't about business acumen though this is about the dog. Lady has been everything we wanted in our next golden. She is sweet, smart and in excellent health. We love everything about the dog. The only thing I did not care for was the pushing of a supplement on the dog. I reviewed this with our veterinarian we have always used and they stated this supplement is completely unnecessary if you are feeding your dog high quality kibble. All in all the peesonality of Lady is tip top and I would purchase from Leo and Susan again.
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January 2022 by Roxane Rose
This is the 2nd golden we have received from Hearts of Gold. The first lived twelve years. The second is is still under 2yrs. We really love our pups!
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July 2021 by Michael Geraghty
Suzanne and Leo welcomed me to their kennel to evaluate the puppies for temperament, and any health concerns, and were patient while I went through the process with all the puppies. I am a veterinarian and likely took up more of their time than some buyers. Every puppy I looked at would have made a great family pet, and it was difficult to choose from such a beautiful litter. They were honest, gracious and kind from the time I first contacted them until the time I drove out of their driveway with our new puppy. I would recommend them to anyone looking for a puppy. We are so thankful for their help with the puppy purchase.
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July 2020 by Robin Falbo
I want to thank you Susanne and Leo for letting me stud you amazing gentle giant Ely with my girl. Such wonderful babies and 2 of them therapy dogs to boot. Wonderful boy♡♡♡♡♡
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July 2020 by Valerie Richter
I have had 4 Golden’s over a 25 year period and have been through the process of picking out AKC goldens-3 pups in the Midwest & 1 in southeast. Different breeders, All 4 process were the same. Let me state that again- I have picked out 4 AKC Golden’s- 3 in the Midwest & 1 in southeast. Different breeders, All 4 process were the same-excellent communication & business practices were ethical
From my experience , it’s typical for a breeder to spend time by phone, written communication or face to face by screening you and your family by asking questions about your home environment and the life you can provide for the puppy. It’s also typical for a breeder to explain their processes, contracts and expectations regarding deposits/payment at that time. It’s typical that when a deposit is made from the buyer, that a breeder acknowledges the deposit either by written communication and ensures the buyer understands the assigned picking order number. It’s also typical to get a call from a breeder when the mother has given birth to her pups with updates. Also at this time , it’s typical for breeders to notify when its time to come and meet the puppies which is usually at 4 weeks.
Nothing from my perspective with HOG was typical at all:
1-I had to call and email to get the breeder to acknowledge my AMEX deposit on pay pal.
2- After putting a deposit down, we heard nothing more. I had to reach out by phone & email to try to get answers as we began to prepare for our new puppy and I never got a responses or returned calls.
3- Never once did this breeder screen us or ask questions about our home environment and the life we were able provide for the puppy. All she cares about is if the deposit got to her PayPal account. Which gave me a bad feeling from the start.
4- Never notified us that puppies were born-we found out by monitoring the website ourselves.
5-When the breeder finally reached out to us with a bogus story about how we weren’t able to get a puppy from the litter she originally told us, she tried to blame it on another client and sent me some crazy ass email exchange between her and the other client as to why I was being pushed out. When I asked why we weren’t notified to begin with of what was going on and the birth of the puppies she responded with such class towards me “ Not sure what happened that you didn't receive that”
6-breeder tried to hustle us into getting a pup from another litter where the mother looked genetically messed up, honestly mother looked like a stud.
Awful experience with this breeder. Very dishonest and irresponsible. Run don’t walk from her-she keeps an inner circle and decides who gets what so she can cover up that she is a puppy mill.
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July 2019 by Michael Hamilton
Mister Murphy is 5 months old. He is a wonderful addition to our family. He is sweet and gentle, funny and intelligent. Thank you Hearts of Gold!
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July 2019 by Alexandra Thorpe
Our 5-month-old pup is so well-behaved, friendly, and sweet. Amazing breeders that care so much about their dogs!! Can't wait to get another :)
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July 2019 by Melissa Grzybowski
Wonderful breeder! We came as many times as we wanted to with as many of my kids and their bf /gf as we wanted to! Couldn’t be more pleased with the breeder! The vet and assistants and our friends who know dogs cannot believe how well-behaved and mild mannered our pup is. Our pup was obviously stimulated and loved by men, and children while still at the breeder! Our pup was so full of love and gentleness for our dying dog. Can’t wait to get another one next summer from Hearts of Gold! Thank you for our wonderful puppy!
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July 2019 by Mollie Llama
Best and most ethical breeders around. The puppies are neurological stimulated and treated with all of the love in the world!
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July 2019 by C Schaefer
We drove 7 hours to get our pup and it seemed weird that he was not with the other pups, just in a small penned area. We got him home and he was walking into walls. He is blind. We called and they did offer an exchange, but the family fell in love right away with Chance so we kept him. Great temperament, super smart but can not see in daylight. It has been almost eight years and Chance is doing well. Dogs have a way of adapting. I think there may be some genetic issues in the blood line after seeing the other review here which made me post my review.
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July 2019 by Dee Moran
Absolutely terrible breeder. Not trustworthy at all. We aren’t even sure we got the puppy we actually picked out. This breeder sold us a puppy that had elbow dysplasia. When we tried to get her to pay us for some of the surgery she said we could “exchange” him. Seriously?? He’d probably be put down. We are in the process of getting him genetically tested because we don’t believe he is all English Cream.
She is breeding and re breeding females before they should get pregnant DO NOT BUY FROM THEM!!!!!! They are extremely dishonest.
