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“Very happy with the service I got. Fixed my brakes for what I believe is a fair price. Pointed out the other potential issues with my vehicle, but clearly distinguished what didn’t need to be fixed immediately and did not try to upsell. This is appreciated. I would recommend D Wells and will return the next time I need service on my vehicle.”
“I always go to the dealer, but hate waiting a week+ to get service done. Had an issue with my alternator/battery. Called the dealer. 2 week wait. Car was dead at the gym at 7pm. Pro Autoworks got me in first thing in the morning, and on the road by 9am.”
“The team was able to get me in quickly and confirmed my battery was dying! They ordered a new one and installed all in less than 1hr, which is so appreciated for a busy working mom!”
“Joanne and Tom are the best! We've been going to Fox Lake Depot Tire for years... I can't believe we haven't given a review till now because they've always been five-star service for us. Absolutely fair pricing, and they're totally upfront about how much time it will take to do a job (and they often get it done sooner). On top of that, I don't think we've ever had to bring a car back because they screwed something up! They really care about their customers and we don't really trust anyone else in the area with our cars.”
“This is the second time I have brought my 2006 Jeep Liberty Renegade to NRF.
I am very happy to say that after living in the area since 1991, I have finally found a mechanic that I will stick with.
Any time I have had to have my car serviced, the mechanics usually tell me that my car is a piece of garbage and I should get rid of it and buy a new one.
Not NRF! They realize not everyone can do that and each time they have gone the extra mile to fix my car (which is not easy) due to rust and all the can's of worms that can pop up when working on an older vehicle.
Norm (the owner) comes off as a straight shooter and I haven't felt taken advantage of because he keeps me posted every step of the way.
I feel his prices are fair and both times my car has been worked on, I'm certain that much more time was spent in labor than what I was charged.
I also enjoyed watching the interaction between Norm and his mechanic, Scott. They definitely seemed to bounce things off of one another like a true team.
Met Chris, the Office Administrator today and even Norm's wife. Both gals were very friendly.
I really love the vibe of a good old fashioned mom and pop business.
The only problem I have in giving NRF a good review is I'm selfish and hate the thought that next time I might have to wait a week to bring my car in (like so many other shops).
Each time Norm and Scott have gotten me in the same day with the goal of finishing the work by the end of the day or the next morning.
If I could give them 10 stars, I would. I highly recommend Norm and his whole team.
Thank you!”
“Fast, efficient, fair, trustworthy, and super down to earth people! CJ was able to get me in the very next day and fix my tire very quickly. I will now be a forever customer!”
“My boyfriend went here a few months back and he did good work so I thought I would give them a try myself. I went in with a car that felt like I was on a rollercoaster in the front. I just got my car back and I could cry it drives so well! He does a full work up, gets your complete approval on prices before doing any work, targets the major issues and lets you pick how much you want to get done. My car had over 220,000, so it was great for me because I had a budget I was looking to stay in on my older car. He stayed in my budget, did such amazing work, and now I feel really safe driving in my car again. I will be going back for all of my car troubles in the future I really liked my experience here. Friendly, fast, and amazing work!”
“Super friendly and quick service, quotes are honest and prices are great! Technicians are willing to go the extra mile for their customers, I'll absolutely be bringing any work I need in the future here”
“Exceptional service! My husband and I have had a few tire issues and Daniel responded quickly and did a wonderful job taking care of the problem. He is very honest and reasonable. I will forever use Tore Man Gomez for my tire needs! The BEST around!”
“Experience Automotive is my forever repair shop! If I could give 100 stars I would! To say the length that Dwight & Starr went through to ensure their Customer (me) would pay a fair and honest price for my repair was incredible and beyond belief would be an understatement. I will ALWAYS go here, without hesitation or doubt that I am getting excellent service at a fair price. Dwight, Starr and Brian, I cannot say thank you enough for what you did! Sincerely, your Grateful & Forever Customer, Jan Buchanan”
“I want to share my experience at Mavis tire. A very caring young man named Robert gave me plenty of options to think about on the care of my tires and replacing them. I was well informed and he was very helpful in making my decision to come back and use the services provided by Mavis. I know nothing about tires!”
“I love bringing my car here. Mike and the guys are always curious and fast. The prices are good and Mike always reserves an honest opinion even if it isn't what you want to hear. Thank you for your many years of service!! My mom and I will continue to spread the word of your commitment and dedication to the industry, Mr. Mike :)”
“A huge thank you to Tom and Steve. We had a bad set of valve stems on our tires to our camper. Brought them in and they quickly replaced them. We appreciate local businesses. You went above and beyond to make sure we stayed safe during our travels. Thank you so much.Service: General repairs & maintenance”
“Mahmood is the best thought my jeep needed a rear cv axle but it didn't and he got it driving like new again highly recommend AK Auto Repair to anyone that needs a vehicle inspected or worked on”
“I'm mechanically inclined and able to do most all work on my vehicles over the years. Got this 95' Honda Civic and it's runs very good until it don't. Changed the head gasket on it myself, then new distributor, wires, plugs, seals and gaskets from head up, thermostat, fuel filter, fuel pressure regulator, ecm, a lot of stuff. On my way to work (20 miles) I would stop at a gas station to get snacks and it wouldn't start when I would come back out. After a few trys it would start up and go. Couldn't diagnosis the problem myself so I looked up a local automotive shop. They had a good rating which is important because it tells you the experience others have had. Called them up, they towed my Honda to their shop and called me a day later explaining the fuel pump was bad would I like for them to fix it. I was able to pick it up after work.
Bottom line, my experience is they are fast, reliable and do good work. You won't be sorry!”
“Made an appointment to have a leaky tire looked at. Tire was taken care of in a timely manner. treated well by the mechanic and the office staff will go back for any service work. I need thanks.”
“Awesome crew all the way from the front desk to the techs getting it done in this 100-degree day. Definitely top tier service and friendly, pricing is pretty solid as well Definitely highly recommended.”
“I recently visited Mavis in Round Lake for a tire rotation, and I couldn’t be more impressed! From the moment I walked in, I was greeted with exceptional customer service. Michael, who assisted me, was not only incredibly knowledgeable but also the nicest person I’ve ever met at an auto shop. The tire rotation was completed swiftly, and I was back on the road in no time. Their efficiency combined with their genuine care for customers has definitely earned my loyalty. I will without a doubt be returning to Mavis for all my automotive needs. If you’re looking for top-notch service, look no further than Mavis in Round Lake!”
“I can't express enough how grateful I am for Uhen's!! I'm a fledgling mechanic of sorts, my car has problems, I figure it out and fix it. And when that doesn't work, I go to Uhen's! He's bailed me out a couple of times now. And he never raked me over the coals for price. I will definitely continue to count on Uhen's to save Mr in a pinch.”
“Gregory Mitsubishi cares and they show it! My Outlander was making some noise and without appointment twice got me in immediately and out within an hour fixed. That's almost unheard of with dealerships I delta with in the past. They thanked me more than I can thank them.
Best, Jack”
“I have to say, I've been here three different times, and on all occasions, I was treated incredibly well. These are real guys who will work hard to earn and keep your business. They stay post-close to get things done if needed, and aren't the "upselling" types either. Until they demonstrate any reason to NOT come back, my biz is theirs to keep. Way to hustle, guys!”
“I originally booked with another fire stone, they ended up cancelling my order and 2 others absolutely could not get me in. Gurnee said "be here in 30?" ?? They where there for me, when my alternator was not. Pun intended.”
“Our vehicle had a tire change and alignment done very quickly and finished when promised. The employees were extremely friendly and knowledgeable. This was our second time using this location and we will definitely return and recommend to friends.”
“I was greeted with happy energy. My first time visiting the Round Lake Pep boys and I must say 10 out of 10! So friendly, thorough and knowledgeable about vehicles. I thank you for your honesty and taking care of my vehicle. I will definitely be going back.”
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“Don's Auto knows how to keep your ride alive. They are the most trustworthy people in the biz. They never try to charge me for things i don't need. I have trusted them with all our cars for over 30 years and they never disappoint me. I love it when they can fix things, instead of replacing things that don't need to be replaced. Good going Don's Auto!!”