“Great place, great people and a pretty good selection for a small store. Prices are a bit on the high end for the area, but they do have frequent sales and events.”
“I love Best Pets! Every time I go in the staff is always so helpful. They have a great selection of food and accessories for any pet you may have. I bought my bearded dragon from them and she is great! Such a great local small business.”
“I have work in many places didn't like any of them as much as something fishy. I have been there for 7 years now and I've never been happier my bearded dragon love coming with me and getting lots of attention from our customers.”
“My son is into frogs right now and I’m so happy I found this place. The owner and people who work there are wonderful people! They have very unique reptiles, amphibians, parrots, and some small animals. Prices are great! Even if not shopping, it’s a great place to check out some cool animals. They also take in animals and rescues so it’s a great place to support.”
“Caroline is extremely knowledgeable and continues to answer every question I’ve brought to her regarding my chicken and duck flock. All the employees at this store are friendly, gracious and helpful.”
“Stopped in today and was helped by Sasha! The checkout process was efficient and super friendly!
Sasha let me know about price matching with Petco's website and other online competitors. She helped me sign-up for their loyalty program, letting me know there would be no intrusive messages. With her help, I saved money off each item and was able to save an additional $5 with their sign-up coupon.
(Heard her speaking Spanish with the guests before me, which is a huge plus in this area!!)
Thank you, will definitely be coming back!!”
9AM - 8PM
2919 IL-173, Richmond“We love the new addition to our family, Mr Vincent Vega. Robin was kind, quick to reply and very knowledgeable. Everything around the pups was clean and organized. She helped through the whole process and we couldn't he happier. Highly recommend”
“I recently visited Tails on lakes Pet Store because it was so close to where we are staying. I was thoroughly pleased with the vast knowledge the owner possessed about senior dog nutrition, she knew exactly what to recommend for our my senior wiener dogs in heart failure & elevated liver. The store has a wide selection of high-quality food options. I didn’t have to sift thought all the brands, I explained my dogs needs and she hand selected, both wet & dry food I requested, as well as appropriate Scooby snacks for old teeth & their health needs. Although I’ve never heard of the brands carried, I took her advice and purchased them, once home I combed over all the ingredients of everything I bought for my pups and was very happy with her choices. To my surprise the price point was inline with what I usually pay for the vet recommended food.Although I’m not staying in the area past next month, if I was, I would continue buying from this owner, she knows what she’s talking about and I will continue to purchase the brands she recommended.Thank you again for your help!”
“Wonderful people who really know what they're talking about. Very helpful. I had several questions and needed some advise. Great prices too. Check them out .”