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March 2024 by Tammy B.
They no longer want to see my dog, after we just gave them $10,000 for my dog needing TOLO's on both back knee. One of their technicians was very rude and disrespectful to and I asked to speak to the Veterinarian and Kelly came out to tell that they no longer will see my dog! I was shocked that they allow their employees to talk to customers rudely and disrespectful and the customer and their pet gets kicked... it is not right! My dog needs special care with shots monthly because his allergy to pollen is so bad and we do not have Vet's near by that handles large dogs! I DO NOT RECOMMEND THIS FACILITY. THEY DO NOT CARE ABOUT TREATING THE ANIMALS, IT IS JUST A MONEY THING!!
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February 2024 by Che Colston
It's like going to a party!!
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February 2024 by Daniel Libke
They take good care of my pets, and are highly recommended!!!
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February 2024 by Eugenia MacFarlane
Called and they took good care of COCO Bean. Could have not have asked for anything better.
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February 2024 by Airika Fanta
If I could give zero stars I would. This vet with held filling a prescription for my animal because I was between vets and couldn't get into my new in time to get a prescription from them.Then hung up on me when I asked to speak to the actual vet or someone in charge. I will never recommend them. They do not care about the animals in their care, all they want is their money.
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February 2024 by Clifford Nagy
Refused to see my family dog or even give him a Rabies shot because he is not fixed.
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February 2024 by Terese Barth
All the staff is extremely friendly and so good with our dog. They recognized his anxiety and were so gentle and good with him
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January 2024 by Julie Speropulos
The best!!
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January 2024 by Gary
I am so happy to have a first class veterinary service in the area. I like honesty and they will tell you the truth about your pets condition. They didn't try to sell me on a expensive surgery that won't do anything but bring more pain to your pet. I highly recommend this clinic!
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January 2024 by Janice Salamone
Very professional. They were very compassionate and comfortable. Will continue with all my pet needs here.
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January 2024 by Tasha Knapp
The vet tech was AMAZING. My dog is lab,pit,rot, and doberman mix. He's 8 months old. He went there today for his shots, and health check. He was anxious, and loves to bark. I wasn't thrilled with the vet, Megan acted very scared of my dog from the moment she walked in and he barked. ( He's NEVER nipped or bit anyone.) He never gave her a reason to be afraid. And then she scolded us on how he was and that he was high risk for biting?!?! She never did anything because the ENTIRE time she was in there she acted afraid of him. I was EXTREMELY unimpressed with her professionalism. Because he is a pup who barks at EVERYTHING. I love the place but don't like her. She kept jumping back when she was around my dog, and kept putting her hands in her sleeves. AGAIN my puppy NEVER gave ANY impression he was aggressive or going to bite. Will definitely be going back to our vet in black River falls.
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January 2024 by Renee Leon
Dr's and staff are kind and respectful.
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December 2023 by Diana Graham
GYPTSY AND LIBBY
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December 2023 by Ann Fosbinder-Stockel
I needed to get my dog his annual shots as well as a heartworm test. Unfortunately only had a set amount of money so after communicating with staff we made a plan to push back his heartworm test so could get his shots and then have his ear infection taken care of so I could afford the necessities he needed done. Open communication and caring are what matters most in care for my four legged guy and your staff knocked it out of the ballpark!!
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November 2023 by Kevin Brown
Very friendly staff, very helpful Took Jasper in for a couple vaccinations, in and out was fast, no unnecessary fluff. Staff is friendly and professional.
