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August 2023 by Anna Vizzini
Guy that owns this or works there. He is a bald guy and the worst at customer experience. He can care less about helping you and is just down right rude!!!!! I actually had over a $100 worth of stuff that I was buying and set it down because I will never give him business.
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July 2022 by Sandi Rakow
We went into hardware store 3 times. Three times and you’re out! We seemed to bother the guy (balding owner?) every time we went in. He is downright rude and condescending. No “how can I help you” or even just a smile. Why anyone would give this guy business is beyond me. We will drive elsewhere. If there was a category for zero stars, I would’ve hit that.
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May 2022 by Holly Szablewski
I’ve stopped into this place several times (most recently 5/27) in search of parts, screws, etc. Let’s just say the bald guy at the counter has zero personality and is down right rude. He could not be more put out by a customer seeking assistance. He is complete turn off to doing any business here. I’ll go where I’m greeted appropriately and someone thanks me for my business.
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November 2021 by Britches
The clerk was rude condescending and treated us like we were a bother to him and unimportant, No customer service skills. I would recommend going somewhere else if possible!!!!! Wouldn't let me give no stars.
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September 2021 by Matthew B
This is an excellent hardware store, conveniently located, with everything you would ever want. High quality tools and great selection. I must say the gentleman behind the register is one of the most unfriendly people I've ever met. But that's part of the experience. Enjoy life while you can and go to your local hardware store!
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March 2021 by Deseree Mitchell
I am at Jokin' Joes bait & tackle. A MUST place for all things fishing and the freshest cheese curds in the Northwoods. Also, the best jerky on the planet.
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August 2020 by Andrew Spaulding
Get all my project needs filled here in Three Lakes at this store. Great selection.
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May 2020 by Jackson Bong
Was just there, had a bald guy w a goatee, w earring... very rude customer service, not a pleasant experience. Disappointing tell the guy have a good day, thankyou, no reply, has attitude from the beginning. Will never go there again, will be making the extra miles to Menards happily!
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May 2020 by chuck statz
They have a great selection of hardware for a small store. Staff is very helpful.
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June 2019 by Jim Peckenpaugh
I was looking to rent a log splitter and the place I usually rent from wasn't open. I called Three Lakes Hardware and was quoted $40 for 5 hours, the same rate as Paul's rental in St. Germain so I thought great. When I went to pick the splitter up they charged me $50 for 4 hours. It was the same person that I had talked to on the phone and he explained that the price was for older equipment that they no longer had but was still in their system. No apology or compensation for the mix up. Next time I will wait for Paul's to be open.
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June 2019 by Eng Kay
Nice selection of items, and also able to repair my John Deere mower at a reasonable cost. Very happy with them!
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July 2018 by Lee Pensinger
friendly, helpful hometown Hardware.
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January 2018 by John Sprague
Always friendly and helpful service with great selection of tools and machinery to rent.
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December 2017 by timothy lenahan
Always helpful! Amazing the selection they have.
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August 2017 by Honest Opinion
I rrecently stopped in to have a 1 1/2 inch piece of pvc pipe trimmed by about 2 inches the guy who cut it was friendly enough it took about 1 maybe 2 minutes to complete the cut as I was walking to the front the other guy working (bob) I believe his name was kind of rudely said there will be a service charge for the cut I sad ok then he told me it would be $3.00 I was shocked I said seriously? He said they charge $65.00 labor keep in mind thereally was no charge mentioned before performing the cut I wouldn't expect to be charged anything at any hardware store I've ever been to for a 1-2 minute cut they would consider it a kind gesture for there customers and I would be much more likely to return you can be assured that I will NOT!!! Be returning to this business and will be sure to tell everyone I know that this is not the place to spend your money customer service goes a long way bad customer service goes much further enjoy your $3.00 in very very bad press I'll make sure you get your money's worth
