“All of the staff are amazing. I always have a wonderful experience whether it be via drive thru or inside. I have banked with NBC for about 25 years and have never had a bad experience. Thank you to all employees for being so amazing.”
“This is a very professional and helpful bank. Everyone was upbeat and professional. I went in to open a business account and decided to move my personal account to BMO. I highly recommend this bank!”
“I have been banking with SCCU for my entire life and have had some great experiences and the occasional not-so-great ones. This week, I had the best experience I've ever had and just wanted to share so that the person I worked with gets the proper recognition!I had called SCCU some weeks ago with a question about a personal loan and left a message with a nice gal who emailed the loans department to give me a call back; no one ever returned my call. I tried again yesterday and my call was immediately returned by Kenneth Monson, Financial Specialist. I had gotten a credit card through SCCU and the introductory 0% APR was running out at the end of this month, and a friend who worked in banking advised me to call my bank to see if I could get a loan with a lower interest rate to pay off the remaining balance. Kenneth was extremely helpful from start to finish - He answered all of my questions, laid out all of my loan and rate options, and gave me a ton of confidence in the process.The best part, however, was how fast Kenneth worked - I called him on Thursday afternoon and it is now Friday afternoon and my card is already paid off, as he ensured that the loan was delivered directly to my checking account so there was no danger of a mailed check getting delayed and the interest kicking in on 7/31 before I could pay the balance down. I was pre-approved in mere hours on Thursday and then bright & early on Friday morning, he sent over the documents to sign. I was so impressed by Kenneth's friendliness, professionalism, and sense of urgency on my behalf. SCCU is extremely lucky to have him on the team.Thanks to Kenneth & SCCU, I saved 9% in interest on my credit card balance by consolidating, which will make such a huge difference in my financial future. Again, thank you Kenneth for your excellent customer service and helping me get this done so quickly. You're the best!”
“Malia with the loan office was outstanding. I had talked to several people through the loan office and no one could explain to me why my loan payment was more expensive. Everyone I talked to before was very argumentative and wouldn’t explain anything to me. Malia's help and patience with me was outstanding. She has restored my faith in National Bank of Commerce.”