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July 2024 by Patty Heaston
this is really the worst Walgreens I have ever dealt with!
It now takes over a week to refill prescriptions that have previously taken hours?? This wasn't something I was made aware of and then the tech in the pharmacy is going to give name attitude when I express my incredulity and displeasure (without yelling) at the inconvenience, since now I don't have my medication.
The drive up lanes are a joke and it's no better going inside.
I will never recommend anyone go to this location. With the other Walgreens in the area - this one can get repurposed for something else - like a car wash
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July 2024 by Jeff Schwartz
Sat in the drive thru for about 10 minutes while they helped a car in the other lane. Wasn't greeted. Wasn't told it would be a few minutes. Finally gave up and left.
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July 2024 by Ehren Hasz
How are you one of the largest pharmacies in the country, but somehow take over a month to refill one med? You also canceled this med twice before filling it.
This is my last rx ever to get from Walgreens. Everything has been moved to Amazon and Walmart. They know how to fill rxs, unlike Walgreens.
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July 2024 by Autumn McCoy
I normally come here almost every day since I live only about a block away . I had an hour of free time and this was my time to buy things I needed for the house . I planned on using two forms of payment . My credit card - and my debit card. I didn’t have much money at the time and needed to use two cards to make a purchase. It would hold me over until pay day and most places don’t mind .:. .- mind you I am a previous Walgreens employee and this has blown my mind , I remember when Walgreens was all about their customers . What happened?
When I was up at the counter , I started separating what I wanted on one card and what I wanted on the other , but the employee wanted all of it in the basket to help him sort what to ring up and what not too . I’m he started talking to me and we got caught up in a brief conversation . When I looked down everything was checked out . I asked if they could take a couple of things off . We needed $109 off . I would take out whitening strips which were about $60, and two electric toothbrushes at $20 each . Both him and the manager told me they couldn’t do it , and it would be entirely too much to do. I felt at a loss . Either I would have to leave the store , and say goodbye to my only free time and the hour I spent carefully choosing things we needed . Anyways , he calls for the manager to come up and I’m so nervous while they both laugh at me and make me feel like I’m doing a lot for asking to take 3 things off to split the payment . It was very belittling. I truly do not know how to feel after this experience . I come in here so often and spend so much money here , just for them to treat me as if I asked for them to break their back . All they had to do was take 3 things off the list and charge my other card. I felt like I HAD to buy those things .. out loud they both complained about having to put them away , having to scan things off , they said it would be ridiculous if I wanted that done . I felt so badly …
So I purchased everything with the last of what I had on my debit and I walked out very unsatisfied and sad. I felt like they treated me .. a paying customer … as if I was a burden . And I spend so much money here . I hope others do not get this type of service .
Maybe they shouldn’t be working in customer service … servicing customers.
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I will continue to shop only because of the convenience . But I no longer want to spend copious amounts of money here anymore .
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July 2024 by Tristen
Incredibly slow and about as inefficient as possible
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July 2024 by James
After waiting in line for 30min, they told me they'd text me when the Rx is ready, in about 20min, 45min more waiting, then I wait in line for another 20min, and they said they need to order it and it'll take about 5 days.. they could have texted or told me that instead of wasting so much of my time. not returning here.
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July 2024 by Casey D
Always long lines at pharmacy, tried calling in advance to get started on prescription, was no help. Waited an hour and 45min, only to find out they don’t have it and need to wait 5 days.. never using again
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July 2024 by Tammy DeLaRosa
I will say that this Walgreens is better than most around these days. Pricing is high for most items inside the store. I will say the pharmacy is super busy but I am not waiting days for a RX to get filled. I drive the 20 minutes to this location because of the 24 hour availability.
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May 2024 by Paul Matchett
Called about a prescription packaging defect issue, was transferred to the "pharmacist on duty" after I got annoyed with the run around and asked for a manager the "pharmacist" then stated she was just and employee. I hung up and called back and actually talked to the real pharmacist who gave me the information on getting my prescription replaced. Isn't it against the law to impersonate a medical professional?
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May 2024 by Saicha Shaw
I love that they are open 24/7 very nice people in here . I wish some of the other stores would go back to 24/7 makes life a lot easier. I will make the 10min drive to get what I need in the middle of the night.
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February 2024 by Hannah Garrido
Cashier should not be making comments about what people are buying. I came in with my kids to get them a treat and received a comment “candy at 8:30 in the morning right after they brushed their teeth?” Clearly judging me for getting my kids candy. Not sure if she was trying to be funny but it definitely wasn't funny. What I do with my kids is none of your business. Candy is bad for you no matter what time of day
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February 2024 by Wendell Croom
Got what I needed and got out quickly.
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December 2023 by Tyler Gaut
Go to a different Walgreens, it’s actually worth driving another 5 minutes out of your way. Sat in the drive thru line for 45 minutes for a rapid Covid test only to be told they do them inside now only. I was on time however since I had to wait 45 minutes in the line, when I came back in I was told the lady that does them just left for lunch. Then I was berated by the employee by saying “well it’s your fault you weren’t here on time so she went on lunch” like lady WHAT THE HELL IS THE POINT OF THE SCHEDULE TIME IF IT DOESNT MATTER.
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November 2023 by Jeffrey Zarosley
Sat for 5 minutes in pharmacy drive though at 10pm. I was the ONLY CUSTOMER, inside or out. Finally went inside to get my wife's prescription. Randy the pharmacist was just talking to a coworker the whole time. And to add insult to injury when the prescription wasn't ready, he blamed my wife. I know they are overworked but I will go to a different Walgreens. He needs some serious anger management classes.
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October 2023 by Tanya O.
The staff and pharmacists here have the worst customer service I have ever experienced. They act as if it is the customers faults they are short handed, get used to it, everyone is. If you don't like your job, find another! Will never get my prescriptions from any Walgreens.
