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April 2023 by Karin Broesch
USBank employee was most helpful with requests.Also very considerate.Thank You US Bank?
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April 2022 by Joe Jaehnke
Always pleasant and great response time!
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November 2021 by Dennis Gammon
Jerry was great! I needed an approved auto loan quickly, and Jerry jumped on it and provided same-day resolution. I really appreciated how he took ownership of my problem and provided world class service, working with underwriting, calling me periodically with updates, and getting me exactly what I needed. Thanks, Jerry!
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September 2021 by Jenna Stone
I’ve been with US Bank for years and have always had great service. I especially love the team from Sun Prairie. I have branches closer, but always drive out of the way to them. Also, US Bank has great electronic banking products. Recently, we moved our mortgage to US Bank and the process was quick and easy. Thank you, USB Sun Prairie!
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June 2021 by NHT
Financially this is the best bank in the state, so I know my money is safe.I went to the branch. The staff was exceptionally helpful and nice. I felt like a valued customer and they cared that I bank with them. I recommend this over all other banks in town
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April 2021 by Google User
Financially this is the best bank in the state, so I know my money is safe.I went to the branch. The staff was exceptionally helpful and nice. I felt like a valued customer and they cared that I bank with them. I recommend this over all other banks in town
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April 2021 by E
I had seen some of the negative reviews, seemed kind of odd to choose a bank based on the parking lot. I asked about this and they said it was getting fixed. So this will cease to be an issue. I chose this bank because it is one of the strongest in the country. The tellers where nice and efficient, they where also able to answer a couple of questions I had about my account saving me a call. Well run branch and bank, which is what matters to me most.
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April 2021 by The Buckychamp13
Great customer service
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March 2021 by Mr K
Great service... but the condition of the parking lot is enough to make me go bank elsewhere. Its been this way for years. Fix it!
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September 2020 by Zack Zimmerman
With all the fees US Bank charges their customers, you'd sure think they would repair their parking lot ... lol.. Especially a nice area like Sun Prairie.Staff was nice in my limited experience tho, but due to other reviews I probably will try to stick to only using the atm. Lol
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August 2020 by Khang Ma
Bad customer service I not very comfortable with the services I might witch to different bank better.
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July 2019 by E Johnson
The Sun Prairie branch has a new Manager. I was contacted by Jerry via phone, and he went though my accounts with me, and was able to both save me money by changing an account, but make more money on the money I have in the bank. Great customer service. When I call with a question they are always quick to answer the phone, and direct it to the person that can best help me. On the occasions that I have been in the bank, they have always been friendly and treat me well. I feel as though they value me as a customer. This makes me feel good about having US Bank in Sun Prairie my primary financial institution. I would recommend as a bank to anyone just starting out with their first account and credit to someone who has a more complex financial portfolio.
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May 2019 by Joshua Sands
DO NOT APPLY FOR A HOME LOAN HERE!!!
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April 2019 by Anne Lapp
I deposited a check for a high amount after the sale of my home. They put a hold on my check for over a week and would not accept a copy of the cleared check from the other bank to release my funds. They have made the experience very negative. I have banked with US bank for over 6 years. After everything clears, I will close my account. If you want an aggravating experience, then bank with US bank.
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March 2019 by Anthony Schwartz
I would do no stars if that was at all possible.
