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December 2023 by Johnny Rotten
Always on point with regard to your well-being and all your financial needs.
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October 2023 by Kelly C.
The American Parkway location has awesome staff who always provide a great customer service experience. Whether you're at the front teller window or drive-up they are all so kind and helpful!
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March 2023 by Angie Peterson
Been banking here for years. When I looked at my year end statement from 2022, Summit had taken almost 3,700.00 in overdraft fees from me. When I brought it to their attention I was told, in not these exact words, but basically, If you don't like it then leave. So I did. Closed my savings account and my checking account will be closed as soon as everything is transferred to the new bank. My 2 teenagers savings accounts are going to the new bank too. They really don't care about their customers and are unbelievably GREEDY. 100% DO NOT RECOMMEND.
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March 2023 by Melody Styles
Very bad experience! Terrible customer services! I went there 3 times total first time this place Sun Prairie. Last 2 times on the Madison Eastside terrible customer, not friendly, terrible people there. Never going back again :(
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June 2022 by Daria Astara
Great all around! Great people, very friendly. Great interest rates and low fees. Free coin counting services in the lobby for members, where every other bank charges a percentage for that. Lots of drive-thru lanes and an ATM.
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June 2022 by Lillie Elling
Over 40 minute wait on hold before I got to talk to a teller. Had to call many times because wait was so long. Also made it hard to use functions they pride themselves on, like the co-op banking. I had great difficulty.
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June 2022 by Gary Tresner
They actually want me to enter my social security number to use their mobile banking app! Who would enter their SSN to download an app? What a serious violation of security. And from a financial institution that has access to all my accounts. Avoid Summit CU!
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May 2022 by Karen Herling
Opened a.new account there. Very helpful and caring with a senior citizen, that needs explaining.
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April 2021 by Kathleen Vieira
As a single mother throughout COVID, this institution has done little to nothing to help me. Overdraft charges during COVID not waived. I will be switching to another bank ASAP. Poor customer service. Each time I call I get a different interpretation of the contract that I've signed. I do not recommend this bank to anyone who is struggling financially.
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April 2021 by Crash “Crash Fergie” Fergie
I love places where the employees are happy. I haven't been at summit for long but I saw how they treated my daughter when I brought her to open her account and I decided I'd also be better off doing business with them. I didnt get the loan I asked for but I've been a high risk person about those things and that's what they are helping me change by seeing the benefits my daughter gets from having good credit. Now places are more willing to loan to me and my credit is going up. Once I pay back and prove myself, I'm sure I could get a loan approved then. And I'll be happy that they didnt put me in a position to fail when I am in a better place to succeed. And I'll be glad they dont loan money to someone like the old me because that means they will still be around to loan some cash to the new me if I ever need it.
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April 2021 by Katie Paff
As a single mother throughout COVID, this institution has done little to nothing to help me. Overdraft charges during COVID not waived. I will be switching to another bank ASAP. Poor customer service. Each time I call I get a different interpretation of the contract that I've signed. I do not recommend this bank to anyone who is struggling financially.
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January 2021 by Dena Pfaff
If you need a new financial institution, really consider Summit Credit Union. Professional, friendly, and extremely helpful! My go-to person is Ryan Husom for all my questions. He is always helpful and if he doesn't have an answer he will get me the answer. My other favorite is Patrick Kommer, Sr. Lending Advisor. Patrick is easy and outgoing, super friendly and gave us some pointers to take care of then said he would check back with us in March to see if we could lower some rates. Summit goes above and beyond what others do. My last bank never made any suggestions even when we had a sit down meeting with a "personal" lender.
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October 2020 by Crash Fergie
I love places where the employees are happy. I haven't been at summit for long but I saw how they treated my daughter when I brought her to open her account and I decided I'd also be better off doing business with them. I didnt get the loan I asked for but I've been a high risk person about those things and that's what they are helping me change by seeing the benefits my daughter gets from having good credit. Now places are more willing to loan to me and my credit is going up. Once I pay back and prove myself, I'm sure I could get a loan approved then. And I'll be happy that they didnt put me in a position to fail when I am in a better place to succeed. And I'll be glad they dont loan money to someone like the old me because that means they will still be around to loan some cash to the new me if I ever need it.
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September 2020 by Patrick Iggulden
Kyle is by far one of the best employees from a credit union I've ever had the pleasure of working with. I've been car shopping for months, and I bought my first car with him, and he actually stayed past their closing time to help me finalize everything! Now I'm shopping for a second car, and I've been very indecisive, and Kyle has helped me every step of the way, providing the numbers I need and some negotiation tips along the way. Kyle really goes above and beyond! He's even called me a few times since I bought the first car just to check in, and that shows me that both he and summit really care about their customers.
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September 2020 by Patrick K.
They care about your finances and YOU as a person. They've done loans for my family or friends when no one else would and they made it quick and easy. They educate you and care about your goals moving forward. I've never experienced a bank/CU like this one!