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October 2024 by Charles Donaldson
I have come here multiple times for car repairs. Instead of driving my car all the way to the west side, waiting in line in a crowded waiting room, for my 2008 ford focus, I can go here.
The final cost is always below the estimates, the fixes recommended are always discussed and reasonable, and I needed a loaner car at the last minute and got one no questions asked. Support your local businesses like this one.
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October 2024 by Jeff Gill
Did great dealing with my insurance company for major repairs. Work van is like new again. Thank Hammers Auto!!
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September 2024 by Susan Cline
Scammy. My husband said I paid 50% too much. I went back with my husband and they actually gave me money back. I thought these guys were trustworthy
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September 2024 by Barb Swanson
We had a great experience with Hammer. They made sure our car was road worthy - saving us time, money and an additional visit. Everyone was very pleasant, polite, friendly and professional. We plan on going back for service in the future. Our son and DIL have also had good experiences with them.
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September 2024 by Candace Barker
We recently picked up a huge nail while on the interstate near Sun Prairie, WI. We stumbled across Hammers Auto Service Shop and were happy we did. They repaired the tire very quickly and got us back on our trip. It was an incredibly hot day and they welcomed us and our Corgi into the cool lobby to wait. We were very pleased with their service, cleanliness and friendliness.
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September 2024 by Emma Neale
I’m new to Hammers Auto and had a great experience. They had lots of appointment times available, great service, and fair prices. Thank you!
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September 2024 by Joe Peterson
Booked appointment online. The process was simple. Scheduled an oil change. I was in and out in less than an hour. Staff is extremely professional and helpful. Highly recommend this shop.
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August 2024 by Becky Hoag
They either don’t know how to repair cars, or they know and are scamming. They charged me $200 for a multi-point inspection, and then about $300 for a new battery + labor. THEN they charged an additional $200 to “test the battery”. I could have watched a youtube video and changed my battery myself if I knew it would cost me $700. BEST PART is that now my car won’t turn on so their “multi-point inspection” and expensive labor wasn’t even good.
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August 2024 by Barbara Dick
Staff handled an emergency repair quickly, efficiently, and pleasantly.
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August 2024 by Bonnie Romer
I can't say enough about Hammers Auto. I was literally rescued 98 miles from the shop. My son has been a customer and friend of theirs for many years. My granddaughter and myself were on our way to visit from FL, and broke down in the middle of nowhere. They got the truck towed and worked hard to get me back on road. We are back in FL and the truck ran like new on the way home. Thank you to everyone for your kind, courteous, professional help.
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July 2024 by Mao Xiong
The staff were very friendly and were able to service my car for new tires and alignment, new front brakes, new battery, new air filter, and some other concerns they were able to address. They were able to get it done in one day, the rates were decent and provided upfront after they looked at my car which was nice. It was a really good experience overall.
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July 2024 by Jessica B
Hammers has taken care of my personal vehicle and our company vehicle. They have always been professional and courteous. Highly recommend them!
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July 2024 by Gabriel S
Great customer service. Clean shop and helpful staff. Definitely coming back for service to my vehicles in the future.
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July 2024 by Rhothmen Erickson
Where to start. I scheduled an appointment two days in advance to get an oil change for a 94 Mustang garage kept with only 19,000 miles on it. I dropped the car off at 7AM for said oil change. Requested motorcraft oil filter as well as a qoute to replace the oil pan seal and or the rear main seal. I never received a qoute for either, now making sense because of the shops complete incompetence. After a brief discussion they noted my serpentine belt was cracking and should be replaced. I gave the green light to have the belt replaced along with the oil change. After 3 phone calls telling me they could not find the right belt (blaming the cars age) they also informed me the oil change was not performed either. All this 15 minutes before closing. I had one condition leaving my collectors car there when I scheduled the appointment and that was they could not keep the car overnight. The only solution they could offer me was to keep the car overnight. That said, they put the cracked serpentine back on and I drove away 10 hours later with no oil change or any other completed services. I'd stay away from this business, completely understaffed and lack experience needed to satisfy their customers. Completely disappointed.
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June 2024 by John Schulz
Very nice and friendly place, but I think there hourly rate is high, charged me $360 in labor to change a power steering hose on a pickup truck, also charged me $28 in shop supplies and hazardous material. Shop supply cost I feel is going right in there pocket, because that cost should be included in the hourly rate. I also told them I needed work on the power steering and they gave me a list of other stuff I know is bad, but not a problem. Has an engineer I don't charge my clients for each piece of paper I print out, or the pencils I use (aka shop supplies), its in the cost.
By the way they are not the only ones doing this. Probably won't go back. In the end they did the work and it is working, so that is a plus for them.
