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February 2024 by Chris McDonald
Just started using this pharmacy after the new year. They are excellent, always fast and have good prices. There are always plenty of people working and everyone has a great attitude.
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February 2024 by Courtney Charvat
I have been to this pharmacy more times than I can count. Each time the employees are kind, knowledgeable and even ask my family and myself are doing. They have seen us go through some difficult things requiring prescriptions and have been there to assist us along the way. If something is out of stock, I get a call from a tech letting me know alongside an ETA. The staff question odd orders and ensure safety. I have always gotten through consulting from a pharmacist and all my questions have been answered with high competency.Special shout out to pharmacist Harry and technician Kate who have always gone above and beyond for me.Will always be a customer here. It excels beyond any other pharmacy in the area.
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January 2024 by Justin M.
Our washing machine order has been delayed again. This is literally the worst service I've ever had with Costco. We ordered online on December 24 with a January 4 delivery date. Then that got delayed to January 11. The January 11 delivery time didn't work for us so it was reschedule to January 13. Now today, January 13, I received a call that the washer wouldn't be here until January 17. This is unacceptable. The washing machine is currently in Janesville which is a town about 45 minute south of us. Will it even show up on January 17? So disappoint with this experience. Update Costco ended up crediting us $100 for our bad experience but that doesn't even come close to covering the inconvenience this has cause my family of 4 for almost a month. The $100 was offered after I told them that $50 was too little for the delay. Update Jan 17 "Delivery" day I took the morning off from work because the washer was supposed to arrive between 9:15am and 11:15am. The delivery did not come during that window. I contacted Costco Online and they said that the delivery route got reverse for the day and instead of being first we are now last. So now I'll need to take the second half of the day off as well, unpaid. I told the representative this and they said to contact them back after the delivery is made to discuss further reimbursements.
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November 2023 by Rich Smith
Best prices around. Great customer service
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November 2023 by Anthony Munster
Best prices around. Great customer service
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October 2023 by Ron Turner
Very nice people
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August 2023 by Albert K.
I have been a COSTCO customer for over 20 years in CA, UT & WI. I think that says it all.
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July 2023 by Bill Fehling
Great place to get your vaccines and medication! Very courteous employees!
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January 2023 by Nessa D.
This Costco is always well stocked and the food court area is always very clean. Costco chains offer high quality products for an affordable price. This is our go to spot now.
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October 2022 by Tim S.
What's not to love about COSTCO?! But this review is about the wonderful pharmacists and pharmacy team at the Sun Prairie Costco. I've had a few vaccinations here now and greatly appreciate the professionalism and care from these great folks. Keep it up!
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September 2022 by Chris Enderle
Amazing staff, always a pleasure to come here and get prescriptions that are needed! Cannot recommend them enough, seriously, I don't think I'll use a different pharmacy if I can help it, the people and quality here have not been matched.
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May 2022 by Jeanne Gottemoller Rowell
we bought our gas only from Costco because their gas was the lowest priced. My hubby's car was almost on empty the Tuesday after Easter. He bought gas from Costco. Thursday morning, the car stopped dead on a busy main road. Our car was and us under warranty still. The dealership towed it in. The gas was bad. The gas was mostly water. We filed the $454 bill with Costco. Costco insurance refused to pay the bill. Since then, I have talked with friends. Found out a friend switched back to Shell because Costco gas was giving her vehicle trouble also. Thankfully, we live close enough to Wisconsin that we can go over the Stateline from Illinois and purchase gas at a lower price. We do not plan on renewing our membership.
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April 2022 by Erin Walsh
Tried to find out what my expiration date was for my membership, seems simple enough right? Well I went online to look, as that should be the easiest way. WRONG, for weeks now I have gotten error messages, or website not available, or we can’t help you now messages. So I call and get a lady who is nice, but says she can’t help me at all. She would have to log into a register to do it, and can’t. Says look at the date one the back of your card. Oh you mean the card I have had since 2020 nice they refused to update our cards the last 4 times I tried. Yeah that doesn’t help. Well nothing she can do so hangs up. SERIOUSLY JUST TRYING TO FIND OUT WHEN IT EXPIRES, THIS SHOULDNT BE DIFFICULT. SHAME ON YPU COSTCO. IM DONE.
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January 2022 by Morgan Heminger
The Costco pharmacy technicians are efficient and knowledgable, as well as personable and down-to-earth. The pharmacists are gentle at vaccinations. I appreciate that it's the same wonderful staff every visit. I also am greatful that they take the time to make sure I get the best price on my rx!
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November 2021 by Steve Mandel
Very clean Very professional staff Nice place
