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November 2023 by Cara Bennett
I am planning a move from Middleton, Ohio to be closer to my three grandbabies. I popped into the bank to see what type of options they had for setting up banks and getting a mortgage. I prefer to bank local if I can. The staff was warm, friendly, and very inviting.
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November 2023 by RoryLynn Merz
Love Candice P…..excellent customer service over many years, friendly, caring, knowledgeable….Thank you Candice P.
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November 2023 by Candance Petry
Great bank
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September 2023 by Dean McConkey
Very bad experience with trying to buy a house. Were mislead from day one! Told we were approved for a mortgage loan and a Weda loan. Actually put offer in and was accepted but then found out we needed 15000 for closing! Then was told we needed 12000 ,then on day we were supposed to sign loan, 2 days later, it was back to 15000! Either their mortgage lenders do not know their job or they outright lie to get a sale!!!!
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July 2023 by Ellie Daniels
So easy to work with. I love this bank.
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July 2023 by Ellie Lazarcik
So easy to work with. I love this bank.
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August 2022 by Amber P
Worst bank I’ve ever been to. The ATM doesn’t distribute the correct amount of cash. And to make matters even worse, the bank wouldn’t exchange my 20’s for 100’s afterwards? They just flat out said no. Absolutely terrible experience. I will NEVER go there again.
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June 2022 by Lauren Thomas
I am a summer HR intern at the Main Street location and it has been amazing. Everyone here is very helpful, friendly, patient, and knowledgeable. Coming into work everyday is fun, my colleagues know when it is appropriate to joke around and have fun, but also understand when it is time to be professional. It is an amazing atmosphere to work in. The admin team is incredible. They take very good care of all of their employees and support them in anyway possible. Highly recommend working at the Bank of Sun Prairie, they are a family.
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June 2022 by Bredell Mitchell
If I was able to leave no stars I would. This bank has zero care about customer retention or customer loyalty. We have a business account, personal accounts, business accounts etc all with this bank and will be moving all of them away from here. We established all of these accounts and they have all been in great standing. Business has 5X in numbers and we are continuing to grow, yet when whenever we try to leverage the relationship and or utilize the bank to expand or really do anything besides pay them they always say there is nothing they can do. We were looking to just complete a very simple refi on one of the rentals (not even get cash out) if it wasn't one thing it was another. There is about 120k of equity in the deal so the numbers are great. My recommendation is if you are looking for a bank to build a relationship with or get actual benefit from go up the road to Starion, Summit, or even UWCU. I would not waste your time with bank of sun prairie. Their app is also extremely buggy, out of date and limited in functionality. Their processes are out of date and inefficient. Stay away from bank of sun prairie.
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November 2019 by Ruby
James was very helpful in setting up a new account and locker for us.
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March 2018 by Chris Spicer
This newest branch by all the development on Hway C is quite sleek. The people are always helpful and curtious. New in there is a computer station to access your online accounts, just in case you don't have a computer or laptop at home. I'd definitely recommend checking this branch out