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February 2024 by Maribel Ortega
Received great service from all employees I interacted with.
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February 2024 by Kenneth Granger
Fast and efficient...didn't get a chance to warm the seat in the waiting room.
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February 2024 by Kay
Great customer service
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February 2024 by Mary Chentis
Staff was nice.Locally owed. Yes, it's a franchise but it owed by a guy not a corporation or chain.
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February 2024 by Tagiilima Ripley
Efficient and professional!
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December 2023 by Charlie H
Did a good prompt oil change. However $100 for full synthetic store brand oil change is much higher than most other places. So call around before using these guys.
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November 2023 by Eric Hopkins
I’ve always got my oil changed at jiffy lube, however when I got my oil changed this go around, they informed my dip stick was missing. I’m not great with cars so I let them handle everything and told them that the last person to open my hood was the Jiffy Lube staff here, so if it’s missing, it’s because they didn’t put it back. But effort for accountability was made despite my loyalty. Never going back. They couldn’t even determine if the oil change was done properly. Failures through and through.
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October 2023 by Kara Homola
I went in for an oil change, left with my battery light on and more problems than I came in with after spending $400 on a battery they said I needed. My dealership says they blew a fuse when plugging in my battery and are charging me $1000 to fix it. I have a feeling they don't attempt these upsells with men.Service: Battery
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July 2023 by Mark Haleen
Never had a bad experience, quick and efficient even when they lost half of their power. Routine oil changes.Service: Oil change
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July 2023 by krystal bonilla
If I could give this place 0 starts I would… the guy stripped my oil plug and tried to blame it on the dealership and he got the hood stuck by closing it on the oil cap around the latch… my latch and oil cap scratched up.absolutely TERRIBLEService: Oil change
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May 2023 by Suzanne Maki
I used to frequent there for my oil change, but unfortunately did not have a good experience at this last location. This was a while ago, but as result of their carelessness, cost me in the long run. Haven't gone back to that location since. They rotated my tires and when I left my car was shaking uncontrollably. They didn't place my tires on all the way. They were loose! So I had to return and have them fix it. They didn't even apologize and didn't even say anything after they redid them like acknowledging what it was. Nothing. I had to ask them if that's what happened and he just said yeah. Fast forward and I found out when needing to replace a flat tire that I had lugnots missing from two of them! So I had to pay to get those replaced for both rear tires. The auto shop said they had been missing for a while because the bolts were stripped. They must had fallen either when I was driving when they were loose and before I returned or after they redid them. It had gotten busy and felt like they were rushing their work. On top of it they kept trying to sell me stuff in addition to the oil change and tire rotation. Plus side I went to the one in Kenosha and I was in and out. Will not get my tires rotated at any of their locations though again. I thought this may have been a one time incident, but I see another customer had a similar issue as well with her tires in the reviews.
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May 2023 by Jocelyn Rasor
So friendly and they don't pressure you into spending more than you need. I've been to other oil change establishments in town and they are the best by far.
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April 2023 by Ashley Hunerberg
These people forgot to PUT OIL back in my car so my engine seized up, costing me NINE THOUSAND DOLLARS FOR A NEW FREAKING ENGINE!!!Do not go here!!! Go to a dealership, might cost more but you WILL NOT HAVE THESE ISSUES!!!Service: Oil change
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April 2023 by Lindsey Mikulecky
NEVER take your car here - A routine oil change on my BMW has now cost me over $1700 in new repairs due their staff throwing away a detrimental part to my oil filter.Check out the BMW Service report to see what they have caused due to their negligence- "B. CUSTOMER STATES CHECK ENGINE LIGHT IS ON AND VEHICLE IDLES ROUGHFRONT END SHAKES - CLIENT STATED OBTAINED OIL CHANGE AT JIFFY LUBE, 30MINS AFTER OIL SERVICE WHILE DRIVING CEL TURNED ON AND VEHICLE SHAKINGOCCURRED - CHECK AND ADVISE (Oil filter, center baffle element missing)Replace oil filter cap/baffle assembly and filter"I need to know who to contact in your corporate office to address this issue further.Service: Transmission
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March 2023 by Jessica Simonson
I went here for years with multiple vehicles owned. Recently after having oil changed drove 12 miles, and a check engine light came on. Had my vehicle scheduled with dealership for other service code triggered was PO6DA meaning either: oil pressure sensor, oil pressure pump, or wrong oil filter. Dealership tested other two, and they were fine. So they found problem stemmed from aftermarket oil filter. Unwilling to work with me about $115.00 loss of oil change. I down graded Jiffy Lube on Star rating.
