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“Great service and the staff is phenomenal! Went here for an auto loan and we were in and out within an hour (pre approval). They have an AutoWerks at this location (adjacent to the bank), so it seriously cuts down on paperwork and time. Great selection and I highly recommend it!”
“Very satisfied with all my banking needs. Very helpful and happy with all the services and employees, at your Bank! Have only been with your bank for a few years. So very happy, I switched to your bank!!!”
“My husband and I were at SBOTL to open a checking account and Kellie Haluzak helped us. Kellie was so friendly and professional. Best experience with a bank we've had!”
“Went in on a Friday morning to cash a check. I usually go to another Wintrust bank but this one was nice. Itzel and Sarah were friendly and helpful, and the place was modern and clean. There was a coffee area too.”
“This review is for the Summit staff who field phone calls from Summit members. We called in to the Summit customer service line to resolve a “disputed charge” on our Visa account. The issue was complicated because we had concerns about whether the card had been compromised and we had been issued a replacement. After having several land-line calls dropped (possibly by our service provider) we reached Samantha in customer service after re-climbing an automated phone tree. She was very patient and knowledgeable, and was especially helpful in addressing all the complex issues that arise when this kind of situation occurs.Though we were near the end of her shift, she stuck with us through our questions, helped clarify our account balance, payments due, and helped confirm that our disputed charge was being addressed - but that it would likely take additional time.We were concerned that the account was paid by the due date - that evening - and she stayed on-line with us until we could confirm our account in good standing.Today she took the time to call back to us to be sure we were satisfied with the account and her service. We have had similar quality fine service at other (drive through and walk-in Summit branches and want to register our strong support for the credit union that truly offers patient, smart, and responsive HUMAN service.At a time when friendly robots seem to be waiting at every turn to “chat it up” it’s very good to know that at least one place still offers real excellent, authentic, person to person service. Cheers, Summit CU - and Samantha, “not a robot.”And neither are we! ???”
“I can not say enough good things about this location. Isaiah has been extremely helpful every step of the way during a difficult year. The customer service has been an A plus.”
“The team at Community State Bank exceeds expectations every single time. No matter who you interact with, you'll receive top-notch service. Highly recommend CSB for any and all banking needs.”
“The service at Mount Pleasant, branch with Chris was wonderful! Chris was very welcoming, helpful & courteous! I highly recommend Summit Credit Union for all your financial needs!”
9AM - 5PM
9055 76th St, Pleasant Prairie
Banks
“I was having trouble logging in to my account - Zuleima took the time to help me and make sure that I had all the correct information and was happy with my experience. She went above and beyond and made me feel heard as well as valued. Nicest person ever and best experience I’ve had at any bank. So excited I signed up for BMO Banking!”
“We opened up a few accounts and couldn't be happier. We were greeted on entry and we worked with Terri. She is so nice to work with offering us suggestions that worked perfect. When we left we felt very satisfied with our choice to move to this bank.”
“She did a great job, you so much deserve an accolades on this Mrs Kelly Robert. I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like Kelly Robert. Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500, thanks to Mrs Kelly Robert for making that come through. Please all you have to do is to contact her and be a part of this online investment, Her info....”
“She did a great job, you so much deserve an accolades on this Mrs Kelly Robert. I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like Kelly Robert. Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500, thanks to Mrs Kelly Robert for making that come through. Please all you have to do is to contact her and be a part of this online investment, Her info....”
8:30AM - 5PM
8046 39th Ave, Kenosha
Banks
“A very nice bank to have accounts with. Friendly individuals, coffee when you walk in, they do personalized deposit slips which is very convenient and they have good rates. Have a savings account with them. They are one of the few banks that offer a coin machine. More banks need to be like Johnson Bank already is. Great job.”
9AM - 5PM
3314 80th St, Kenosha
Banks
“My teller, Nick, was polite, friendly and efficient. I was in a hurry and he made sure I got my stuff handled quickly. Excellent service as always at this branch.”
“Over the past 18 months, the Kenosha Branch manager and her employees were extremely knowledgeable and helpful throughout my service as the power of attorney for my sister who suffered from Parkinson's disease. My beloved sister passed away 3 weeks ago, so I will no longer frequent the C.U. However, I will never forget the compassion they showed my sister and I, and the excellent customer service they always provided.”
“Quenca and Raven are always so helpful, friendly and patient. They have cheerfully assisted me with everything from opening new accounts to maximizing the income from those accounts to helping me set up digital access. I am so thankful for their services.”
“Jolene has been extremely helpful with multiple transactions. Why is it that we can go into any other Tri-City location and we get greeted with "good morning"... as well as smiles from the tellers. Here, it's like a lineup from some zombie movie. I would say you can blame management for that. Other personnel there are very friendly Over the last year or so there have been a couple friendly tellers. Don't see them there anymore. Might be that they are no longer at this location or just bad timing on my part. Wish my timing was better”
“I had a very pleasant experience at First American Bank in Kenosha. I was drawn here by its proximity to my residence.I found the staff to be very friendly and helpful. Right away I felt I made a good choice and the way my bankers helped with my personal needs I was even more convinced that I wanted to bank here.”
“Melissa Peterson is the absolute BEST! She helped me get a new car at a great rate after my old car was stolen twice. She was there for me EVERY STEP OF THE WAY. She went above and beyond what I’d normally expect. I’m almost 100% sure that I wouldn’t be in my current car (that I absolutely love) without her. She is absolutely amazing!”
“I have been to several locations IL and Wi but the one on Greenbay rd and 52 nd St is the one I go to the most . Coin machine inside open early , the staff is friendly and always greeting all who enter . Drive-thru staff always great to talk to . Keep up the good work North Shore Bank !!Member”
“Great service and the staff is phenomenal! Went here for an auto loan and we were in and out within an hour (pre approval). They have an AutoWerks at this location (adjacent to the bank), so it seriously cuts down on paperwork and time. Great selection and I highly recommend it!”
“I had a great experience, thanks to Jelsyn for being very helpful! He provides great customer service, detailed information in both English and Spanish. I was so pleased with the service and will definitely recommend.”
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“I'm always greeted with a smile and they even call me by my name. Its nice that I can do business with a bank that makes me feel appreciated and they still offer popcorn on Fridays!!!! Love my bank!”