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January 2024 by Diana A.
This Walmart has steadily been going downhill but my last trip was the last straw. I refuse to subject myself to self-checkout, and there was only one regular checkout line open with 8-9 customers waiting...mostly elderly like me. A lady ahead of me went to find the manager to ask to have another checkout line opened. She was told that she (the manager) "was only allowed to have one line open at a time." WHAT??? So we waited...and waited... When I got close enough to see who was doing the checkout process, it was a new employee (non-English speaking) who had to be slowly helped through the procedure by a regular employee. It took 35 minutes for me to get from the back of the line to the end. From now on I'll drive to Green Bay or go to the grocery store in Sturgeon Bay. I'm DONE with this Walmart.
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December 2023 by Russell Z.
I stopped here on Friday to pick up a few things. While the selection and prices were good, there were some definite issues in the store. First of all while shopping it was easy to see all the dirt on the floor. Paper, stickers and dust bunnies were prevalent everywhere. While I understand a busy store will get dirty, this was way beyond normal. The floors had not been mopped or swept for days. The bathroom had paper everywhere. When I got to the checkout area, there were only 2 lines open with checkers, yet the lines were well back into the merchandise area. The self check out was overcrowded as well with only one person there to help. I waited over 40 minutes to get checked out. I asked to speak to a manager, but was told no one was available. If I had not needed the few items I was buying I would have left my cart and gone home, but what I was purchasing were medical items. Next time I need something I will definitely find somewhere else to shop!!!!!
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November 2023 by Colleen M.
Would give no stars!!!! Ordered delivery 2 days in the row. I can drive have a hurt leg that doesnt allow driving. Both days delivery delayed. Multiple items not available. I am done with this piss poor store
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November 2023 by Connie Rankin
Is less than one an option
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March 2023 by Pam B.
Not much I like about walmart and being the only place to really go for stuff you need besides groceries, one is forced here or drive 50 minutes away to green bay. being elderly I sometimes have to use a riding cart, which is a horror story all of its own, but today I walked. I got to the back of the store and ran out of energy. I could feel my heart was going to fast and needed a place to sit for a few minutes. There was nowhere to sit. They removed all the benches. I thought I was going to pass out so I leaned on some boxes that I thought were sturdy enough. I noticed another elderly man was also perched near by leaning over some boxes also taking a break. When I made it to the front of the store an hour later, because by this time I needed a few more breaks I asked at the service desk if they consider putting the benches back. they said they got rid of them. Not sure how I feel about that, but I know woodman's will be seeing me as a customer more. sorry walmart, you fail the care for your elderly test.
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November 2022 by Barb Richards
I like Walmart. They are pleasant to talk too and they take the time to explain things, no matter how busy they are. Thank you to all the Pharmacy employees for all your help.
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November 2022 by Kevin
The female pharmacist that works here , acts more like a drug task force agent than just filling the prescriptions sent from my Doctor.Also she had the audacity to tell me that it is to early to refill a prescription (that was written by a pain management specialist that my primary doctor referred me to.)And "that's what happens when I go doctor shopping"Shame on her and this will be the last time I use this pharmacy how degrading.
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September 2022 by Bruce Coleman
Every time the doctor prescribes some medication, and the prescription is filled at this pharmacy, the customer service has been excellent! From my observations, it appears as though the team in this pharmacy work very hard. However, It also seems they would benefit from hiring at least one or two additional techs, and the same number of pharmacists.The length of time I’ve been asked to wait has been reasonable; no longer than 5-10 minutes, and at those times they were very busy.This pharmacy is among the best in the Sturgeon Bay area. There are several other large chain pharmacies in Sturgeon Bay, however, for the prompt and professional service, the assistance the team has provided with insurance issues, and for the overall experience, I rate this pharmacy a solid five stars.
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September 2020 by Angie O.
This is the go-to place to get your goods while in Door County. My husband and I always stop to rent Redbox movies and pick up any items we may have forgotten at home. Our last visit was during the COVID-19 era. Everyone I saw (employees and customers) all had masks and were very respectful. The employees have always been very nice and helpful when I have visited. The shelves are always stocked and I have never experienced an issue with not getting exactly what I came for. This Walmart and the one in Richland, Wisconsin, are the 2 best Walmarts I have ever visited in regard to cleanliness, friendliness, and dependability. It is a 5 star Walmart, I just can't bring myself to give a Walmart 5 stars based on principle and previous experience with the corporation that owns Walmart (sorry Sturgeon Bay Walmart; it's not you, it's me).
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June 2020 by Elizabeth Lynch
The husband and I live/travel in a motorhome and have for 4+ years. Suffice it.m to say we’ve been to a lot of Walmart’s. Today your Sturgeon Bay, WI, was by far the worst store ever. No wipes or cleaning solution (empty spray bottle) or hand sanitizer (empty dispenser) at entrance. Asked an employee who was planted on a chair. She didn’t seem to recognize what a customer was or that she should be helpful. She didn’t find a solution to the situation. In fact when we left the items had still not been addressed. Other store employees (except one) were equally disinterested in helping customers including not happy about showing us where an item was (raisins) and check out (putting cold cheese on a hot cooked chicken). The store is dark, dreary and is unkept (palettes everywhere not being unpacked - just a cluster of bad housekeeping). This store does NOT meet Walmart standards. Luckily we leave the area tomorrow so we don’t have to return.
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November 2019 by joy eisenhauer
I would like to thank the pharmacy manager, Eric Landinois; he took at lest 15 minutes out of a busy time to investigate and find a better price for a prescription. Again, "think you" Eric!
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September 2018 by Jan Francois
I would like to commend your employee Gregory M Campbell RPh. We had some problems with a transfer of my husbands prescription from Florida to Wisconsin. It was blood pressure pills. He went above and beyond helping us, including arranging for some pills in a smaller dose to get him by. Then he followed up with a call. Very patient and professional. We were very impressed andbhope you commend him for that. Sincerely, Rick and Janice Francois
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July 2018 by Craig Cunningham
Exceptional customer service. Timely, very nice and competent. Great work!
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May 2018 by Oleg Minenko
Absolutely incompetent!!! They sent me a text message saying my prescription is ready, when I showed up the next day to pick it up, it took them over 30 minutes to tell me they didnt have an alcohol to mix up my ointment. Are you kidding me? I wasted my entire lunch break waiting there. First of all, dont text me saying its ready when you dont have all of the ingredients and second of all, what the hell were you doing for over half an hour to finally tell me you are missing one ingredient. I am switching pharmacies, my time is just way too precious. I wish I could give you zero stars!!!
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November 2017 by Nova Reaper
Absolutely incompetent a**holes.