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November 2023 by Michael G.
This is like an adventure, you never know what you will find in here. but bring your reading glasses. Much of the inventory is past pull dates or about to. About 75% of the items I picked up were outdated or would be in the same month. This works great of you are consuming quickly. otherwise it may or may not be worth the risk.
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August 2023 by D W.
I can't believe the terrible service we received here today. I went through the self-serve check out. I paid by debit card, asking for money back.... And then nothing. No money, no receipt, even though the screen showed I had paid and was due money back. The REAL problem happened when I asked a staff person for help. He was condescending from the start, talking to me like I was an idiot. He apparently was trying to troubleshoot but wouldn't tell me what he was doing and got seriously annoyed when I asked any questions. Especially when he asked me to hand over my debit card again and I expressed concerns about being charged twice. He finally declared that the machine was jammed and said I had to follow him to the service desk. While he did give me the money I was due back, he really was extremely rude and angry and treated me as if I had broken the machine. I'm done with this store.
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August 2023 by Nicole H.
Zero cashier lines open. Only self check out available. They need to stop using Covid as an excuse as to why they do not have employees and services available. If you cannot hire people, try paying them more. If I have no other option but to use self check out, I should get a discount for doing their job for them.
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June 2023 by Barbara M.
I'm done shopping at Pick'n Save. Their sale items make no sense. Even with a "Fresh Perks" card, the tomatoes advertised at $.99/lb cost me $2.19/lb. I called to clarify what I didn't do to get the sale price and the manager said something about online sales. I asked how to know what is an "online sale" and what isn't and he said I needed to ask one of the staff. Seems like a ridiculous system to me! I'll take my business elsewhere.
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May 2023 by Pat T.
Food is wonderful with good produce and nice display. Prices are good and many sales .Service is the worst I have ever seen ! Checking out is a nightmare . Today at 8:30 am there were NO staff at checkout. I had to scan 1$120.00 of food myself as the computer yelled at me that I was not putting it in the bag. This is a Kroger store. How can Kroger put up with this lack of customer service. I was atWalmart yesterday to try to avoid going to Pick and Save. The computer for checkout is great and they have plenty of staff . However the food stuffs are not as quality as I would like . I have returned from Florida where Publix was the grocery store and is outstanding. Kroger might want to take a look!! Customer service is important. I am tempted to drive 45 minutes to get to Festival Food in Green Bay. It might actually be faster than shopping at Pick and Save in Sturgeon Bay .
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August 2020 by Kevin F.
Terrible customer service! They do not care! When I complained to manager Andy and said they were sending me to Econo Foods, he said he shops there himself. Will never go back to Pick N Save Sturgeon Bay! My advice? Shop Econo Foods!!!
