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March 2023 by trillz31
Very helpful and being open on Saturdays is appreciated.
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March 2023 by Bobbie R.
I was treated very well.Most importantly, they are NOT part of the ESG system, which puts strains and restrictions on the bank, making it less secure.I care about the security of my money
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October 2021 by Becky Dexter
Do not do business with this bank...they misrepresent the facts and then deny that they were the ones that made the mistake...cost me $1600.00.
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December 2020 by L Z.
I totally agree with the previous review... "RUN FROM THIS PLACE" Great place to bank if you have nothing to do all day, know one of the employees and want to go catch up on old times while other customers are waiting (when you finally get called on), and get overlooked and directed around to "someone else" when/if one of the employees finally looks at you. They obviously have enough business at their Sturgeon Bay location at 225 N. 5th Avenue. I tried to open an account, but they seemed to have VERY LITTLE interest in dealing with me, so I helped them out and DIDN'T. Try Nicolet Bank. They have a branch right next door and they want customers (old and new), ...treat them right, ....and will welcome you.
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July 2020 by David H.
Run from this bank! They are very adversarial to their customers, and their fees are significantly more than other banks. As a POA for my dads estate they were rude, cruel, uncooperative and sarcastic when I was trying to close accounts after his death. These attitudes have been my experience every time I have dealt with them over the last 5 years dealing with both my parents accounts as their POA. NEVER Would I consider using this bank for my finances given my experiences!! The only reason I stayed with them at all was that it was easier, given my folks had established accounts, and limited activity on their accounts. Consistently if I did need to call or ask questions I got inaccurate or conflicting responses. They seem to just make up "rules" as they go along. HORRIBLE CUSTOMER SERVICE!!!!
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July 2020 by barb heilman
Run from this bank! They are very adversarial to their customers, and their fees are significantly more than other banks. As a POA for my dads estate they were rude, cruel, uncooperative and sarcastic when I was trying to close accounts after his death. These attitudes have been my experience every time I have dealt with them over the last 5 years dealing with both my parents accounts as their POA. NEVER Would I consider using this bank for my finances given my experiences!! The only reason I stayed with them at all was that it was easier, given my folks had established accounts, and limited activity on their accounts. Consistently if I did need toCall or ask questions I got inaccurate or conflicting responses.
