-
September 2023 by Google user
Patriot Ford’s general manager Jake Belcher is a very unprofessional business manager. I was given first dibs on a vehicle not even on the lot, test, drove, approved, was going to buy the car that day with money in full. The general manager Jake Belcher told me that someone had called on Thursday( when I had already called the Tuesday prior) that they had priority over the car, apparently. How do you tell a local customer who had the money in full, NO? I guess outsiders have more priority than locals? This is a message directed to general manager Jake Belcher. The salesman that I worked with did everything out of his way, very appreciative for him. I highly advice you don’t do business with patriot motors, very unprofessional.
-
August 2023 by Kristen Daubner
Patriot Ford’s general manager Jake Belcher is a very unprofessional business manager. I was given first dibs on a vehicle not even on the lot, test, drove, approved, was going to buy the car that day with money in full. The general manager Jake Belcher told me that someone had called on Thursday( when I had already called the Tuesday prior) that they had priority over the car, apparently. How do you tell a local customer who had the money in full, NO? I guess outsiders have more priority than locals? This is a message directed to general manager Jake Belcher. The salesman that I worked with did everything out of his way, very appreciative for him. I highly advice you don’t do business with patriot motors, very unprofessional.
-
June 2023 by Brittany Shimmin
We were 6 hours away from home and got a nail in our tire. We stopped in and one of the employees stayed late just to help us out. Fantastic costumer service and overall great people!
-
June 2023 by Chris Miller Photography
not sure why We keep returning here. Had problems years ago with the technicians not cleaning up there mess after working on our vehicle, now we went in for a significant oil leak on a brand new truck and after inspecting it and adding dye in the oil they sent us on our way with little to no oil in the truck DUE TO THE PROBLEM we went in for? WTH. Oil hand prints everywhere as well , now Ordering a part for our other vehicle and they said it will be here for sure in one day and then they call me and say they messed up and itll be here tomorow . Dont waiste your time here. This is the NEW PATRIOT FORD !
-
April 2023 by Jason Yedica
$59.95 for an alignment check? Other places charge $79.95 and actually turn a wrench on your vehicle. $3 shop supplies charge also. What an absolute joke. No response from service manager. Will never spend another dime here.
-
March 2023 by Austin Hildebrand
Service department manager said they won't give a loaner vehicle for my truck while it gets warranty work because I didn't buy it there. I bought it during pandemic when no one had any inventory and when a dealership nearby had one in stock I jumped on it.Guess the two previous vehicles I bought there in the 3 years before that weren't good enough. I won't be back, even for oil changes. Maybe the new owners will be better.
-
March 2023 by Boyd Stewart II
I have my Ford Fusion and Ranger Pickup serviced at Joe Weber Auto Repair because of prices. But if I were to ever change, it would be because of Jordan and the friendly people like her in the service department at Olson Ford.
-
December 2022 by Eugene Goodavish
Adverse billing when i was never at their quick lane on 14 november 22$94.90 billing.after review with Mike service mangr. Reversed charges. Cant get parts due to frustrating supply chain issues. When parts are available il return and have work done.
-
December 2022 by Bill Hendries
I requested a tire balance for a right front tire during rotation it was never completed
-
October 2022 by Laura Johnson
I had an emergency as an out of town guest. Jim Olson Ford took great care of me. I highly recommend. Mike in service is the best!
-
October 2022 by Dorothea Carson
Had my recall service done. They were ready for me at the appointment time and my car was done when they said it was going to be done. Very polite and helpful.
-
September 2022 by Bill Morris
Knowledgeable staff, professional service. Very happy with our experience so far.
-
August 2022 by Dean Hellwig
Great customer service and fast repair of my truck! Had my truck repaired the same day I had it towed to there lot. Amazing!
-
August 2022 by Bruce Madderom
Jim Olson Ford won't listen to their customers, especially when the car needs work.
-
July 2022 by G Newkirk
Great service and support. Professional and trustworthy team!
