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February 2023 by Stacy Beckstrom
The ladies are awesome
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January 2022 by Daphne
I've been goin to H&R Block ever since I began working at Hatco 20+ yrs. Staff are friendly, polite & helpful. I like being able to drop off papers & pick them up when done. Very helpful for busy lifestyles or people with medical problems.
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May 2021 by Daphne Rogers
I've been goin to H&R Block ever since I began working at Hatco 20+ yrs. Staff are friendly, polite & helpful. I like being able to drop off papers & pick them up when done. Very helpful for busy lifestyles or people with medical problems.
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April 2021 by Amanda Henschel
I usually do not write reviews, but my experience was awful. I highly recommend going else where or if you can just file online! I was having difficulty filing an amendment online at the beginning of February. I called HNR Block and I had gone through and explained exactly what we needed done. They said couldn't help me with doing it online (free) but that they could help for around $80 and would be done in two weeks. I then brought in our return. Two weeks gone by, don't hear anything. My spouse (who needed the amendment) called in to ask for the status, they just replied that it was not started. Another week goes by and we call again. We are told this time that the amendment would not be done until after tax season. This was an issue because I could not file my taxes until his amendment was done, and this was talked about with the person I first spoke to. After explaining again we were told we could pick it up the Federal amendment next day but had to wait longer for the State. When we picked it up, they charged us $300 just for the federal amendment. Mind you, I was told $80 and two weeks, and they did this in less than a day?? One month later we were able to pick up our State Return, again that was a back and forth phone call that the last call ended up "we will get that out quick" within 1 hour we could pick it up, and they charged us another $250. They took advantage of the situation, where I could have just filed it online for free and would have taken a lot faster. THANKS HNR BLOCK WE WILL NOT BE RETURNING!
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April 2021 by Laura Sutherland
I was disappointed that my tax person didn't respond timely to my calls. I first brought my taxes into the office in January. I didn't get the taxes completed until April 15. I called 4 times and left messages without a response. My estimated taxes were due and I needed to discuss before sending. When, on the day they were due, I finally got a response to my calls.
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April 2021 by Robert Keberlein
I am handicapped. I cannot walk. Getting to your office is very difficult. I felt no help at all .
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April 2021 by Drew Britton
Cathy Willems is fantastic! Just the best!
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March 2021 by barb heilman
Staff at the Sturgeon Bay office are incredible! Our taxes are very complex and they understood the issues right away and were able to explain clearly what we needed to do to help us get the best return!!Not to mention our refund for both fed and state tax returns were in our account within one week due to their on line filing for us.
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March 2021 by William Hartl
Everything is simple, drop the papers off, and pick them up when ready, personal are friendly and knowledgeable, very easy system.
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February 2021 by Peter Abell
cathy was excellent
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March 2020 by Gloria Rogers
I get peace of mind when I have a professional doing my taxes!
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March 2020 by Vanya Doty
I always use
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April 2019 by Raven Doxtator
I highly recommend Valerie. She has never once made me feel like I was stupid for not knowing something and she is always willing to help me learn more every year.
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April 2019 by Jess Farley
I have been working with the same tax expert for years, he is great!
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April 2019 by Brian Brylski
Taxes sat on someones desk for two weeks until we called and asked whats up with our taxes. They couldnt find them. Way to expensive after the big runaround
