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February 2024 by Bill Hendries
Plenty of ham and fresh scrambled eggs missing the biscuits and gravy though Comfy rooms thick pillows nice
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February 2024 by Mirj M
Two words are all you need to read when deciding if you should stay here: Bed Bugs! Do not stay here. Horrible bites and reaction! Also, blood stains were seen on the comforter.
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February 2024 by Irene Oberkrom
Checked in bestwestern we have the best stay ever, clean room and spacious. Bobbie was so friendly and accommodating, she let us used the lobby to watched the super bowl. She even cleaned and sanitized the tables for us. I hope there are more Bobbie to all hotels and motels.Rooms: Clean and spaciousNearby activities: Closed to downtownWalkability: Closed to walmart, CVS, tjmax,Food & drinks: Good breakfast and clean
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February 2024 by Serenity Springstube
Me and my family went there for a night. The front desk lady was really nice. The oder of the hotel wasn't pleasant, each room smelt different. When we first walked in the power went out. Me and my friend went upstairs and the drywall was falling off and it smelt like weed. The room we slept in was interesting. The pull out couch had a dark stain on it, and it wasn't comfortable at all. It felt like we were sleeping on concrete. The beds were nicely made but it wasn't the best material. The games were broken. The hot tub wasn't warm. The pool smelt like skunk. The pool and hot tub felt the same temperature. The ice machine was broken. It overall wasn't a good hotel.
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February 2024 by Teresa Pietryka
Ended up with a room by the pool. Extremely loud.
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February 2024 by molly
Friendly staff, we had two dogs and since new owners there is hardwood floors so is cold and you can hear inside the room from the hallway, breakfast found the lining of eggs and ham ripped in food, some of the entries we're not shoveled, Tvs were small, remote didn't have a guide, no paper or pen, no bible in the room, took a shower and the tub didn't drain
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January 2024 by Jim Lemens
Room was clean but dated. Checkin process was easy and employee was extremely polite. Breakfast had ok choices.
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January 2024 by James Richardson
Customer service was greatRooms: Very comfortable
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December 2023 by Kenneth Peterson
The night desk clerk Bobby was very helpful and seem to be Johnny on the spot when things like blankets were neededout bookingNoteworthy details: Hot tub was awesome pool looked very neat and kept up , was alright continental breakfast add waffles for sure and eggs and sausage and one morning eggs and ham
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November 2023 by Maria Copre
Upon arrival, I was abit shocked at how old the facilities were (paint peeling).Michaela checked us in, as we were the first of our group to arrive. She initially said we could change rooms up to the 2nd floor & as we were calling our friends, she suddenly said oh no, we couldnt change our rooms anymore. (whaaat?)Super dark bedroom next to the front desk (def needed an extra lamp even with all the lights on, in order to see in the evenings). The room atmosphere was somewere btw cigarette smell & musty smell. They had an air purifier which needed a filter, blew cold air & was super loud (please change that air filter). The We just used alot of our own Febreeze. Also, we were worried it would be so noisy by the front desk & lobby. Thankfully it wasnt.Our group of 10 people (4 rooms total) stayed 3 nights and requested housekeeping to straighten up. They said they couldnt. (or maybe wouldnt?) We were told one had to stay 10 days...whaaat????We had to place our garbage & used towels outside our doors for collection then ask for clean towels & new garbage liners from the front desk. Thankfully we were only steps away from front desk...inconvenient if our rooms were on the 2nd floor.The breakfast was very basic -- only the waffles were good (they had nutella & peanut butter packets). Scrambled eggs were fake. Cubed ham was hard. Sausage links were better. Bagels, toast, cereal, yogurt, hard boiled eggs, OJ, apple juice & coffee were available. NO filtered water dispensers except inside the pool area (why place it only there?). We made due...filled our water bottles with ice & used the hot water located next to 24hr coffee, which was not strong. Good they had hot cocoa & tea offerings since the weather was FREEZING.The indoor pool was fun -- medium size. They had pool towels available for use. Did not try the hot tub.I probably would not stay here again given everything. There are probably better more comfortable places in the area to stay.Rooms: Need to vacuum (not that we were barefoot in the rooms -- yuck), more room lighting, change air filter or use room plug ins to mask musty smells.Please offer housekeeping for 3 or more days stay.Really need to update rooms...
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November 2023 by Batgirl99
You will get charged for what other tenants have done. Breakfast in the a.m is decent minus the tasteless food and non friendly hotel staff watching you the whole time while you eat. Lights in bathroom didn't work.
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November 2023 by Dwayne Paul
The night clerk was amazing, she gave great food advice, friendly, helpful and pleasant. Made our stay
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October 2023 by Ian Johanski
The service doesn’t even deserve one star. The boss here is very mean and is not afraid to yell and not listen, and no one answers phone calls. Don’t call before 9am that man doesn’t answer any phone calls and you’ll be lucky if you get someone to answer at all. Be careful coming here bc even a death or emergency you’ll still get charged if you stay or not in the room. Very horrible management and up keep. It’s better to go somewhere else even a little more expensive all they care about is your money and not you as a person
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September 2023 by Heather Frankow
Had a handicapped room booked for 2 nights. Tons of emails and phone calls regarding the availability of the roll in shower. Was confirmed that they had one, repeatedly.Get there today. Told none of their rooms had a roll in shower for us. They had none on site, making it an unusable room. Then told despite us being unable to use this room, we'd still be charged for not canceling in advance.Unreal you'd treat a disabled person like this.Good luck, everyone else!
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September 2023 by Stephanie R
Great location for the places we went to visit. Love this was dog friendly. The front desk was helpful. Breakfast selection was good. Rooms were very clean and the air-conditioner worked great!
