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November 2023 by Christian Zellner
Great staff. Very helpful and friendly. They took very good care of our family. We love the new Atlas.
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October 2023 by Chad P.
can't even get a spare set of keys after a month. daughter bought her first car from them and should have gone somewhere else.
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October 2023 by Megan Fitzgerald
Top notch customer service and quality repairs are always expected here. Joey, Mike and Mark make an excellent team and I will always recommend them.
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September 2023 by Von G.
My daughter bought a car back in April. Had it for less than a month and it left her stranded. They "reset" it (their words) and she got it back a month later. 2 weeks later it broke down again. They were going to "reset" it again and told her that WHEN it broke down again they could get the ball moving to replace the engine. In the end we found out that the engine that was currently in it WAS a replacement engine. We returned the car and purchased a different car and spent an extra $12,000. Total was $34,000. Less than 6 weeks later that car broke down and needs a new motor. She bought the extended warranties on both cars. They are now trying to charge her over $1500 more to replace the engine AND she will be without a car for up to 8 weeks. They are wanting to also charge her $38 a day for a loaner vehicle!! I would also like to add that I don't think anyone that works there knows how to use the company phones. No one can seem to make out going calls to return voice mails. Do not buy a car from here. If I could give negative stars I would.
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August 2023 by Keyarra dahl
Great experience! Lucas and Mack were great to work with and helped me get to what I needed and liked! Definitely would recommend!
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August 2023 by Jenna Hacka
The SUV sold itself!Poor communication with the salesman, John Russell from start to finish. I was considering walking away from the vehicle completely due to the significant issues and lack of returned calls, emails and calls on 4 separate occasions. I have never had such a stressful experience purchasing from a dealer.
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August 2023 by Katie Gilbert
John at Stevens Point Volkswagen made the purchase of my Atlas flawless. I never felt pressured or uncomfortable with the experience like I have at other dealerships. He was honest and genuine the entire time. He kept me informed and was extremely helpful through the purchase of my car!
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July 2023 by Kevin Black
This staff at Steven's Point made the transaction the easiest I ever had. They did not relentlessly pursue additional charges like some of the local dealers did.
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July 2023 by Steve Chrisinger
John Russell’s expertise and bedside manner made my leasing and trade-in experience a breeze.
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June 2023 by Amy Voight
Jeff was great at explaining the vehicle that I was looking at and showing me everything that it had to offer. He was also very friendly, personable, and seemed like he really cared about making my first car buying experience a good one.
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June 2023 by Nikki Brandt
Great vehicle love all the great features It has and how amazing it looks. Definitely comfortable to drive!!
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May 2023 by Walt Oravez
The work was done in a timely manner. The service manager Joey went over the work form completed by the service technician. Joey always takes time to explain on the service completed. So, we would understand what service we received.
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May 2023 by Heidi Falstad
Joey is a pleasure to work with. I am well informed of vehicle status. This dealership has good customer service and performs necessary repairs without aggressive behaviors or upselling. I drive past other dealers to come here.
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May 2023 by Sam Gardella
Garrett and the team at Stevens Point Auto Center took the time to ask questions and really understand what I was looking for. I drove through the lot and saw a used car I wanted to test drive, I also had an appointment at another dealership to test drive a compact SUV that had everything I was looking for. The used car at Stevens Point Auto Center peaked my interest so we sat down to discuss details. Knowing I wasn't quite set and had an appointment elsewhere, Garrett and his team really dug in to find out what I was looking for. They helped me decide that based on my price range, buying new would be a far better value with interest rates and warranties. I came home in a brand new VW SUV that checked all my boxes and then some! Thanks Garrett and Stevens Point Auto Center.
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April 2023 by Amy Paulson
Amazing service. Joey and staff kept me informed on the service of my Atlas and explained everything great. The customer service is fantastic. I will definitely be taking my business there from now on.
