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May 2024 by Zilfi Aliu
didn't except print out oil change coupon that was sent directly by dealership
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May 2024 by Chris Claeys
John Russel was great to work with. Answered all my questions and gave honest feedback .
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May 2024 by Kim Friday
They are always very friendly. Explain everything to me. Always ready to help when I get there.
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April 2024 by Eric Reed
My sales person was outstanding, I came into the dealership with no specific make or model in mind just a list of wants and needs in my next vehicle. Steve was just fantastic in helping me find the right car and I couldnt be happier with his methods and assistance.
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April 2024 by Teresa Albrecht
We traveled out to Steven's Point because we bought our Honda out there a few years ago. I believe they are different owners, but have had great experience at both dealerships. This is about an hour away for us, but our local big name dealership has yet to impress.
The staff at Steven's Point VW was great! Very happy with our experience and how much they made us a priority.
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April 2024 by Laurie W
Jeff Garsomke is awesome. My son purchased a new vehicle with him and I was impressed by the way he treated a young first time buyer. I didn't think twice about returning to purchase my new vehicle there.
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April 2024 by Jean C
Pulled in with a low tire pressure warning, service advisor found the cause of the leak, technician pulled vehicle in and fixed the tire while service advisor entered info, within 20 minutes vehicle tire was fixed and family was on way. We were not from area and was not taken advantage of for the service for cost.
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March 2024 by Stephanie Brown
Fast and friendly
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March 2024 by Kim Allen
It was a good experience, I felt like it didn't take too long as we had the car picked out already. The Finance team (Ashlie) was very knowledgeable and she worked some different numbers for us to make sure that we got the right price for our budget. We still have some additional questions for the salesman (Ryan) that have yet to be answered. This is my daughters first car and I wanted to make it a good experience for her. Ryan had another customer the day that we picked up the car, so he told my daughter to make a list of questions and he'd answer them. 2 1/2 weeks later and a few "asks" later, we're still waiting for the answers.
** Update **
Our questions have now been answered as my daughter brought the car back and asked Ryan to show her everything that she needed to know about the car. The steering wheel had to be replaced under warranty due to the heat not working in it. That issue has been resolved.
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January 2024 by Jean Zimmermann
This was the second time we bought our vehicle here and they always make everything so easy.
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January 2024 by Stacie Bly
Everyone was super friendly and made me feel welcome.
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January 2024 by Rita Kieliszewski
Received an email for an oil change. When I called and scheduled the appointment I informed the person scheduling that I had an email coupon for $69.95. Was told it was valid. When I arrived I was told it was not. Why send emails out if you're not going to honor it?
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January 2024 by Laura Lauer
I have not yet received information on how the problem with my navigation will be corrected. I thought they were going to call me later that day and here it is 3 days later and no update yet.
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November 2023 by Christian Zellner
Great staff. Very helpful and friendly. They took very good care of our family. We love the new Atlas.
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November 2023 by Matthew Chiolino
Big shoutout to Chad for helping us out in the 11th hour when we were trying to buy our VW. A million stars to SP VW
