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September 2024 by Mark Jepsen
Very nice facility, clean and spacious.
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December 2023 by Bengt-Erik Hellgren
Samantha knows here stuff for sure, very skilled and high attention to detail with her estimates!
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October 2023 by Chad P.
can't even get a spare set of keys after a month. daughter bought her first car from them and should have gone somewhere else.
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September 2023 by Von G.
My daughter bought a car back in April. Had it for less than a month and it left her stranded. They "reset" it (their words) and she got it back a month later. 2 weeks later it broke down again. They were going to "reset" it again and told her that WHEN it broke down again they could get the ball moving to replace the engine. In the end we found out that the engine that was currently in it WAS a replacement engine. We returned the car and purchased a different car and spent an extra $12,000. Total was $34,000. Less than 6 weeks later that car broke down and needs a new motor. She bought the extended warranties on both cars. They are now trying to charge her over $1500 more to replace the engine AND she will be without a car for up to 8 weeks. They are wanting to also charge her $38 a day for a loaner vehicle!! I would also like to add that I don't think anyone that works there knows how to use the company phones. No one can seem to make out going calls to return voice mails. Do not buy a car from here. If I could give negative stars I would.
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September 2023 by Linda Otto
Great service, highly recommend!
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June 2023 by Michelle Klück
Sam was very courteous and professional we got this perfect 2nd time around. Thank you for all of your assistance Sam and Stevens Point Collision Center body shop men who did this job on my Black Escape excellent work a BIG THANK YOU!!!Services: Painting
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January 2023 by Shauna O
Beautiful facility. Kind and courteous. Loaner vehicle provided. Love that you can see them working on your vehicle while you wait in their beautiful lobby. Great customer service!
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November 2022 by Donald Rathke
Great job. Fast, friendly and courteous. Worked me in ASAP. Reasonable prices also. Thanks for the great service.Don Rathke
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September 2022 by Diana Rutta
Highly recommend
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July 2022 by T. A.
I live 40 miles north of Stevens Point Auto. In traveling back from out east I had a loud noise develop from one of my wheels while coming into Stevens Point. We purchased a car from Scafiddi Auto a number of years ago so I drove in on Saturday morning. Luckily the Service Dept was open, I explained my situation to Matt, he asked if they could have the vehicle for a while and I agreed. My wife picked me up and I left the truck there. Monday morning I got a call from Matt saying it was a minor issue and the vehicle was repaired. A pleasant call, I expected much worse. Now they could have said it was many things that would have been more expensive, but they did not. They were honest, which as you know is not always the case. I would highly recommend this Ford dealership for your next vehicle or service. I believe they are honest.
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March 2022 by Janelle Thorson
I had an appointment to test drive a vehicle here.Made arrangements to leave work early, child care, ect... Drove 35 miles out of the way. Arrived for scheduled test drive and they sold the vehicle. Never bother to call me to cancel test drive.
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February 2022 by Barbara Turner
great Customer Service. thank you Jeff for the laughs and making everything (along with your team of guys) so easy for my mom to purchase her new vehicle
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December 2021 by Aaron Lang
Worst experience I've ever had purchasing a vehicle. My truck was ordered wrong to start with. Had it reorder and it had some minor paint issues that they said would be a 2 day fix. It Actually took over 3 weeks to get it done. My rims were all scratched and damaged from the service department putting different tires on it (i wanted better tires than what it came with). They said they would take care of these problems/issues, but it's a brand new truck, i shouldn't have to be dealing with these things in the first place. Lost value on my trade in. Was told my trade in was worth 32k in July, but I had to wait until October when reorder arrived. Then they only gave me 26k for my trade in. I bought my last 4 trucks from Scaffidi before this one. I will not purchase another vehicle from here again.
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October 2021 by S.J. Clabots
Had my Hyundai body work done here after a deer ran into me. They did an outstanding job and warranty their work, I know!
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May 2021 by Nick Thao
Use to be a great place with great services when Jason still worked at the collision department and when the previous owner ran it. Now it seems like since there has been a new owner, they’ve been working really slow for some odd reason. My buddy works there and says there’s almost barely any work to do there so I figured I’d bring my car in for a repair. (Radiator support, whee liners, headlamp bulbs replacement, a/c condenser replacement). Told me I had to deposit at least for parts, which I did; before they would start working on it and It’s now been almost 3 weeks and still haven’t heard back about anything. Called them twice for an update and all I get back was “I’ll talk to Doug and he’ll get back to you when he can” and still nothing. Poor communication, lack of customer service. They almost refused to service me just because I wasn’t going through insurance. Very bad customer service and they gave me a time frame of 1 week to get it done. Would be nice for some kind of communication of why it’s taking so long. Would not recommend at all! You guys are better off going to a local mechanic shop instead.
